Onboard new hires, influencing peers and stakeholders in other functions to achieve the operational and business goals assigned. Organizing, planning, prioritizing and scheduling work assignments, in addition to owning the production & quality KRAs for the team.Maintaining and improving quality and throughput of data and monitoring real-time productivity to meet weekly deliverables.Provide individual coaching feedback sessions for team. Manage performance measured on operations/business goals and SLA metrics.

Manage the P&L statement of the Zone Sales & operations. * Achieving monthly zonal sales target & Meeting SLA's * Managing and leading a Team of Seven members consisting of Area managers. * Preparing and analyzing the zonal data through CRM Software- Salesforce to identify and fix the client issues. * Taking Independent decisions for Zonal Growth and Customer satisfaction * Developing and maintaining the new business acquisition channels * Training & monitoring the team for ensuring excellent customer experience * Generating new ideas to develop business and improving the current product * Manage day to day operation's * Traning The team to generate Leads and new channels for improving the business. * Handling both Operation and Sales.

Leading Young Team of Area managers, providing a seamless experience for internal and external customers.Solving problems and implanting new ideas to drive Results.Providing operational support and with experience in establishing, Measuring, and Meeting SLA's, and Managing complex on the fly operational concernsAwarded Best Zonal operations manager for both monthly and Quarterly.Awarded Best Team and always meeting targets and spearheading Business in East Bengaluru.

Catering to Customer service-related issues Vendor Management and Training.Responsible for solving issues/concerns raised by customers.Maintaining SLAs and C-Sat was a core challenge.Working on CRM tools like Salesforce & Field Service app.Had been a consistent performer throughout the Crouse

Part of a cross-functional team that Brought Business through acquisition, Achieving monthly Targets with result-driven attitudeHighlighting ground-level issues.Executing strategies on the ground.Was recognized as the Highest revenue contributor for Monthly and quarterly rewards.

As a part-time parallel to My Bachelor's degree in Biotechnology, Was contributing to 30% of the team's revenue, and Consistent performer.