Gowtham Adhitya
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Gowtham Adhitya Email & Phone Number

Service Desk Lead at Aptimized PVT LTD at Aptimized
Location: Krishna, Andhra Pradesh, India 4 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Aptimized
Role
Service Desk Lead at Aptimized PVT LTD
Location
Krishna, Andhra Pradesh, India
Company size
14 employees

Who is Gowtham Adhitya? Overview

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Quick answer

Gowtham Adhitya is listed as Service Desk Lead at Aptimized PVT LTD at Aptimized, a with 14 employees, based in Krishna, Andhra Pradesh, India. AeroLeads shows a matched LinkedIn profile for Gowtham Adhitya.

Gowtham Adhitya previously worked as Service Desk Lead at Aptimized and Operations Manager at Pringle Technologies Inc.. Gowtham Adhitya holds Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering, B from Vikas College Of Engineering & Technology.

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Aptimized

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Profile bio

About Gowtham Adhitya

I am a redhat and CCNA certified engineer with over 8 years of industry experience; solutions driver who bridges the gap between business & technology with expertise in managing complex programs & multiple concurrent projects with specialization. Exhibited leadership across business functions with expertise in managing Back Office Operations, resolving complaints, defining targets, developing methods and upgrading processes to improve overall productivity, efficiency, quality & customer experience. Skilled in analyzing risks to organizations, ensuring compliance to IT standards and designing secure solutions that support organizational objectives; competent in analyzing ecosystems to identify risks pertaining to IT operations, business continuity readiness, process flaws, security awareness and statutory/ contractual non-compliance. Expertise in spearheading process & workflow transformation initiatives by identifying gaps in the process and devising plans for implementing customer experience strategies to drive customer conversion and retention rates.Achieved best employee award 3 times.Achieved best leadership award twice.Achieved best customer service representative once.

Current workplace

Gowtham Adhitya's current company

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Aptimized
Aptimized
Service Desk Lead at Aptimized PVT LTD
wayne, new jersey, united states
Website
aptimized.com
Employees
14
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4 roles

Gowtham Adhitya work experience

A career timeline built from the work history available for this profile.

Service Desk Lead

Current
Aptimized

Hyderabad, Telangana, India

Jul 2024 - Present

Sr. Technical Support Executive

Tech Mahindra Business Process Services

Hyderabad, Telangana, India

• Offering 24/7 support to company employees across the globe for the supported applications. Resolving their queries and guiding them to the solutions. • Spearheading internal fraudulent issues as a part of compliance team, by performing daily audits for the employees and raising zero tolerance policy. • Set out quality standards for various operational areas, ensured a high-quality customer experience, while adhering to the SLAs and work processes. • Resolving product or service problems by clarifying the customer's doubts; determining the cause of the problem; selecting & explaining the best solution to solve the problem; expediting correction or adjustment and following up to ensure resolution. • Scrutinizing performance against projections and identifying root causes for performance deviations & ensuring quick resolution for the same. • Supervising client calls & calibration to gain understanding of client expectations, providing feedback to the team members

Jul 2018 - May 2022

Sr. Linux Support Engineer

Cedelies Solutions Pvt. Ltd

Hyderabad, Telangana, India

• Created user accounts, groups as well as assigned file rights to individuals and groups.• Executed server installation, configuration, and troubleshooting .• Configured and maintained various services including NFS, SSH, Postfix, Apache webserver.• Managed Linux LVM, NFS Management, Kdump Management, Time zone Management.• Performed various tasks like Storage Migration, Mondo Backup, OS Migration, Kernel Administration and Upgradation

Oct 2014 - Jul 2018
Team & coworkers

Colleagues at Aptimized

Other employees you can reach at aptimized.com. View company contacts for 14 employees →

TR Thirupathi Reddy K Thirupathi Reddy K Colleague at AptimizedHyderabad, Telangana, India View → VY Vegesina Yaswanth Varma Vegesina Yaswanth Varma Colleague at AptimizedHyderabad, Telangana, India View → AJ Apparao Jonnalagadda Apparao Jonnalagadda Colleague at AptimizedHyderabad, Telangana, India View → AV Ashley Villalta Ashley Villalta Colleague at AptimizedCedar Grove, New Jersey, United States View → SK Suraj Krishna Sridhar Suraj Krishna Sridhar Colleague at AptimizedBengaluru, Karnataka, India View → NS Naga Sree Naga Sree Colleague at AptimizedHyderabad, Telangana, India View → MC Meghana Chowdary Meghana Chowdary Colleague at AptimizedHyderabad, Telangana, India View → MD Meghana Dhanekula Meghana Dhanekula Colleague at AptimizedHyderabad, Telangana, India View → SS Sara Schotanus Sara Schotanus Colleague at AptimizedWayne, New Jersey, United States View → AM Alexander M. Alexander M. Colleague at AptimizedWayne, New Jersey, United States View →
1 education record

Gowtham Adhitya education

FAQ

Frequently asked questions about Gowtham Adhitya

Quick answers generated from the profile data available on this page.

What company does Gowtham Adhitya work for?

Gowtham Adhitya works for Aptimized.

What is Gowtham Adhitya's role at Aptimized?

Gowtham Adhitya is listed as Service Desk Lead at Aptimized PVT LTD at Aptimized.

Where is Gowtham Adhitya based?

Gowtham Adhitya is based in Krishna, Andhra Pradesh, India while working with Aptimized.

What companies has Gowtham Adhitya worked for?

Gowtham Adhitya has worked for Aptimized, Pringle Technologies Inc., Tech Mahindra Business Process Services, and Cedelies Solutions Pvt. Ltd.

Who are Gowtham Adhitya's colleagues at Aptimized?

Gowtham Adhitya's colleagues at Aptimized include Thirupathi Reddy K, Vegesina Yaswanth Varma, Apparao Jonnalagadda, Ashley Villalta, and Suraj Krishna Sridhar.

How can I contact Gowtham Adhitya?

You can use AeroLeads to view verified contact signals for Gowtham Adhitya at Aptimized, including work email, phone, and LinkedIn data when available.

What schools did Gowtham Adhitya attend?

Gowtham Adhitya holds Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering, B from Vikas College Of Engineering & Technology.

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