• Enhanced support service quality by integrating customer feedback intoteam operations.• Provided expert troubleshooting for Windows system issues, ensuring clientsatisfaction.• Solved intricate technical challenges using advanced problem-solving skills,improving user experience.• Boosted customer satisfaction by delivering prompt and precise technicalassistance for diverse software and hardware problems.

Roles & Responsibilities:Knowledge in healthcare revenue cycle management or a related field.Understanding of medical billing codes, insurance processes, and claimadjudication.Strong communication skills for effective interaction with insurancecompanies and patients.Attention to detail and accuracy in navigating complex billing and codingsystems.