Gowtham Siddharth Email and Phone Number

* Helping Clients achieve the optimal workflow in the Budget* Workflow Optimization, OTT Monetization, OTT Workflow and Implementation* Exposing new technologies to customers to improve efficiency and productivity * Help traditional customers and clients to migrate to improved cloud tech on Opex Model

*Was Responsible for implementation and Migration of Play-out and IP Broadcast Facility from the UK to India including Playout, Transmission and Studio Design and Implementation.*Was Responsible for Running Facilities in London, Lanka and Chennai*Direct Management of infrastructure and application engineers and running technical build/support/maintenance.

Was responsible for Construction, Design and Planning of Network and Video Infrastructure for the whole Channel from ground upTo provide high-level engineering support to all Broadcast Service equipment to ensure the channel's highestpossible levels of technical and operational continuity. To Handle a team of 19 Members for the daily operation of the channel and its operation and error-free operations.Liaison with both internal and external clients for notification of fault… Show more Was responsible for Construction, Design and Planning of Network and Video Infrastructure for the whole Channel from ground upTo provide high-level engineering support to all Broadcast Service equipment to ensure the channel's highestpossible levels of technical and operational continuity. To Handle a team of 19 Members for the daily operation of the channel and its operation and error-free operations.Liaison with both internal and external clients for notification of fault conditions and their resolution.Is responsible for user-end queries and providing them online and live support for smooth operations.Is Responsible for producing an easy workflow for normal operations and Special programs.Part of a team handling shifts for 24/7 support assistance for the smooth operation of the Channels. Show less

Was responsible for Construction, Design and Planning of Network and Video Infrastructure for the whole Channel from the ground upTo provide high-level engineering support to all Broadcast Service equipment to ensure the channel's highestpossible levels of technical and operational continuity.To Handle a team of 19 Members for the daily operation of the channel its operation and error-freeoperations.Liaison with both internal and external clients for notification of fault… Show more Was responsible for Construction, Design and Planning of Network and Video Infrastructure for the whole Channel from the ground upTo provide high-level engineering support to all Broadcast Service equipment to ensure the channel's highestpossible levels of technical and operational continuity.To Handle a team of 19 Members for the daily operation of the channel its operation and error-freeoperations.Liaison with both internal and external clients for notification of fault conditions and their resolution.Is responsible for user-end queries and providing them online and live support for smooth operations.Part of a team handling shifts for 24/7 support assistance for the smooth operation of the Channels. Show less

To guide a team of 5 members and manage them efficiently to run the IT for smooth operations of the network channels.Second line purchasing authority for new implementation for products and workflow changes.To be responsible for the completion of some administration, documentation and shift reports.Maintain and implement relevant policies and procedures and help with their production.Was responsible for maintenance and troubleshooting Avid, Harris and Viz system's daily… Show more To guide a team of 5 members and manage them efficiently to run the IT for smooth operations of the network channels.Second line purchasing authority for new implementation for products and workflow changes.To be responsible for the completion of some administration, documentation and shift reports.Maintain and implement relevant policies and procedures and help with their production.Was responsible for maintenance and troubleshooting Avid, Harris and Viz system's daily maintenance for operations of network channels.Was responsible for user end queries and providing them online and live support for smooth operations.To be a part of a team handling shifts for 24/7 support assistance for the smooth operation of the Channels. Show less

Maintain and implement relevant policies and procedures and help with their production and ensureacceptance.Was responsible for maintenance and troubleshooting Avid, Harris and Viz system's daily maintenance for operations of network channels.Was responsible for user end queries and providing them online and live support for smooth operations.

* As a key Service provider for Avid Technology products in India customer satisfaction is the keyparameter in this support role.* This work involved integration (system design, build, and configuration) of complex digital Avid broadcast systems. * As a supplier of various solutions for broadcast systems and editing suites. It involved both lab andon-site work and was essentially a more in-depth expansion of the role to carry out in Field Service, with the added responsibilities… Show more * As a key Service provider for Avid Technology products in India customer satisfaction is the keyparameter in this support role.* This work involved integration (system design, build, and configuration) of complex digital Avid broadcast systems. * As a supplier of various solutions for broadcast systems and editing suites. It involved both lab andon-site work and was essentially a more in-depth expansion of the role to carry out in Field Service, with the added responsibilities of project management and initial installation.*Additional responsibilities include initial customer familiarization with the system and its operation, and system design work to make the system actually work to the broadcasters' requirements.*The role also involved integrating with third-party systems that provide, for example, broadcastautomation, subscriber management, programme scheduling etc.*Involved in the assembling and installation of various new channels for broadcast and upgraded them both in Chennai and Delhi like NDTV, CNN IBN, KALAINGAR TV, SUN TV, UTV, Vijay TV, Jaya TV and various other news and entertainment channels.*As well to this technical aspect of the work, the role required project management skills, and in some cases team/personnel management.*Prompt 24/7 support and on-site call to troubleshoot customers' needs and queries and put them back in operations. Show less

Customer Support