Provided support to U.S. customers, resolving inquiries and ensuring satisfaction.Handled a high volume of interactions with accuracy and professionalism.Utilized strong communication skills to enhance customer experience.Collaborated with teams to improve service efficiency and delivery.

Crafted intuitive user interfaces, optimizing web applications for students, faculty, and staff to ensure a seamless digital experience.Developed and maintained college admission and hostel pages, ensuring seamless user experience and responsiveness across devices.Integrated APIs with the backend team to fetch real-time data and enhance website functionality.Optimized website performance and loading speed through efficient code implementation and asset optimization.Collaborated with the design team to implement pixel-perfect UI/UX mockups and improve website aesthetics.Created intuitive and visually appealing gateway event site for attendees to register and access event details