Gowthami Av Email & Phone Number

Bengaluru Area, India

Bangalore

Quasar is a technology intensive company that has been offering development services and turnkey solutions in the field of telecom and mobile communication.Roles & Responsibilites• Leading a Team of 250-300 Employees deputed at client location• Scheduling interview for department requirements• Coordinating with the agencies regarding the manpower requirement• Generating database through consultants, websites and regular follow-ups• Sourcing high-end professionals for our requirements• Initial screening of the applicants and coordinating for the preliminary interviews• Sending validated profiles to required divisions• Getting feedback from the vendor and relative Section Heads• Checking the availability of the candidates for the interview• Follow up with candidates for revalidation and requirements• Reference checks for the candidates• Handling employees’ attendance and maintaining leave records• Retention of the employees who are on contract basis• Preparing offer letters and follow up with the candidates for joining• Handling joining formalities of the candidates

Bengaluru Area, India

Job Profile / ResponsibilitiesLeading a Team of 15 technical persons in B`lore & outstation.Conduct induction program of an employee to all the departments Allocation of work plan to technical persons.Documentation of Technical report on monthly basis.Preparing customer database & analysis reports for higher managementGetting approval for claims and expenses to technical persons.Reporting technical related reports and discussing technical issues with technical manager.Coordinating & getting feedback from customers, solving the issues within a time period.Preparing quotations to the customers as per their requirement.Maintain customer focus at all time & responding to the customer related complaints / queries by e-mails, phone & fax using the best practice guidelinesAttending to all the market & customer support complaints and coordinating with QC & Production till the complaint is solved.Handling & solving the complaints of customers, special orders placed by means of phone or mail.Receive & process orders provide information regarding changes, charges in shipping & service. Attending all the issues of distributors like short supplies, supply delays, shortage etc if any follow up with shipping agents for effective delivery to the customers Keeping the records / data of the distributors, sales details Ensuring the documentation pertaining to Global Customers. Maintaining Customer & Distributor wise files for all details.

Bengaluru Area, India

●Verifying details of Customer who call in for Service and Support●Involved in the Front Office Management●Responsible for preparing the bills & Interface with Service providers like courier, Consumables.●To maintain attendance register, materials, etc●Handling calls, inquiries, walk-ins converting them into registration.●Prepare for and actively participate in staff training, meetings, and supervisory conferences.●To help all students develop skills in the areas of personal, educational planning, and career development.

Master Of Business Administration - Mba, Hr, First Class

Nitte Meenakshi Institute, High School/Secondary Diplomas And Certificates