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Itu Ari Teknokent - Istanbul, Turkey

As a Digital Product Project Manager with expertise in headless e-commerce platforms, I excel in driving multiple projects simultaneously, delivering user-centric solutions, and ensuring business growth. My role combines technical proficiency, strategic planning, and collaborative leadership to bridge the gap between development teams and diverse client stakeholders.Multi-Project and Roadmap Management: Directed multiple project roadmaps, including the headless e-commerce platform Lidia, ensuring alignment with business objectives and customer needs. Successfully planned, designed, and scheduled large-scale project phases, optimizing timelines and resource utilization.Bug Fix Tracking and Testing: Oversaw comprehensive bug tracking and testing, working closely with developers to ensure rapid issue resolution and deployment.Cross-Functional Collaboration: Acted as the communication hub between internal development teams and client-side business units, fostering alignment, transparency, and seamless delivery.Crisis and Stakeholder Management: Mitigated risks and resolved conflicts efficiently, ensuring project continuity. Maintained proactive stakeholder communication to provide updates on milestones, risks, and deliverables.Budget and Resource Planning: Managed project budgets and resource allocation, ensuring optimal efficiency and alignment with strategic goals.Key Contributions:Spearheaded initiatives that improved customer satisfaction and optimized business growth through innovative digital solutions.Delivered successful outcomes across diverse projects by balancing competing priorities and fostering effective teamwork.Key Tools: Jira, Slack, Figma, Proofhub, Miro, Trello, Microsoft Teams, Airtable, FreshdeskNotable Clients: Fibabanka / Alışgidiş, TEB BNP Paribas, Kale Seramik

Istanbul, Türkiye

Ytu Teknopark - Istanbul, Turkey

Successfully delivered high-quality websites, microsites, and apps by collaborating with technical and creative teams, leveraging robust project management methodologies, and maintaining strong client relationships.End-to-End Project Delivery: Built and managed innovative digital products, ensuring high standards and timely delivery by coordinating with internal and outsourced teams using Donedone.Comprehensive Planning and Documentation: Prepared detailed project plans, business process documentation, and related reports, contributing to seamless execution and continuous improvement.Client Relationship Management: Fostered strong client relationships by providing regular project updates, addressing customer needs, and contributing to sales activities.Data-Driven Problem Solving: Analyzed customer needs and challenges, identifying functional requirements, and delivering effective solutions or alternative methods.Budget and Deadline Focus: Oversaw projects with strict adherence to deadlines and budgets, ensuring alignment with business objectives and client expectations.Product Development and Optimization: Contributed to product development and enhancement efforts, incorporating client feedback and data-driven insights to improve usability and value.Key Tools: MS Projects, Donedone, Project Documentation ToolsNotable Clients: AKSigorta, Yapı Kredi Leasing, Çimtaş, Eczacıbaşı, Sony, Pegasus Airlines, PepsiCo, BIC Angels

Ytu Teknopark - Istanbul, Turkey

Led the management and enhancement of software systems for the implementation of class-based discount cards, driving operational efficiency and improving user experience.Software Performance Enhancement: Directed software improvement and development efforts to enhance system performance and reliability.Business Process Analysis: Defined and documented customer business functions, workflows, and operational procedures, aligning them with organizational objectives.Requirements Management: Conducted in-depth requirements analysis, translating complex business needs into clear, actionable requirements for the development team.Detailed Specifications Documentation: Prepared comprehensive specification reports to guide the software development team in delivering accurate and effective solutions.Quality Assurance and Maintenance: Tested and maintained case management systems to ensure optimal functionality and operational performance.Key Contributions:Successfully delivered a scalable discount card system, improving customer satisfaction and operational efficiency.Streamlined communication between stakeholders and technical teams, ensuring alignment and clarity throughout the project lifecycle.Notable Clients: Istanbul Sea Ferries (İDO)

Levent, Istanbul, Turkey

Successfully planned and executed marketing campaigns and project workflows, leveraging advanced tools and methodologies to deliver impactful digital solutions for high-profile clients.Agency Workflow Management: Utilized Ajans Trafik project management software to efficiently distribute agency tasks, organize meetings with creative and social media teams, and ensure timely task follow-ups while providing necessary documents to clients.Digital Footprint Creation: Developed brand digital footprints by using tools such as Google Analytics and Google Trends, aligning digital strategies with client goals and market insights.Social Media Content Management: Oversaw content creation and management for Facebook pages and Twitter accounts, ensuring consistency, quality, and alignment with brand identity.Email Marketing Coordination: Reviewed and refined email design briefs to meet client specifications and collaborated with third-party providers such as Experian CheetahMail to execute effective email marketing campaigns.Partnership and Tool Integration: Coordinated with business partners, including Socialbakers for social media management, ensuring seamless integration and campaign performance optimization.Key Clients: Turkish Airlines, Akbank, Toshiba (via McCann Erickson Romania)3rd Party Tools: Experian CheetahMail, Socialbakers

Nisantasi, Istanbul, Turkey

Managed end-to-end processes for social media campaigns, blogger events, and client projects, ensuring seamless execution and impactful results.Prize Distribution Management: Directed the prize logistics for social media competitions, coordinating communication with participants and event guests.Event Planning and Execution: Planned and executed blogger events and campaigns, collaborating with PR teams to engage relevant influencers.Project Documentation and Reporting: Prepared and maintained detailed project files, calendars, and final reports, ensuring accurate delivery to clients and internal teams.Cross-Team Collaboration: Scheduled and facilitated project briefings with creative teams, overseeing the production and presentation of materials.Data Management: Compiled and managed participant databases, providing post-project analysis to clients and the agency.Notable Clients: Philips (GoGear, Avent), Eti (Tutku)

Mecidiyekoy, Istanbul, Tr

Led the planning, coordination, and execution of large-scale projects and events, ensuring seamless collaboration, efficient resource management, and impactful outcomes.Creative and Strategic Planning: Coordinated with creative teams to develop project ideas based on briefs, creating detailed and general project timelines to ensure alignment and efficiency.Documentation and Logistics Oversight: Compiled comprehensive project files, maintained constant communication with suppliers and logistics firms, and managed logistics for required materials throughout the project lifecycle.Team Coordination and Performance Audits: Selected and trained event staff, organized pre-project meetings, and conducted detailed performance audits to ensure operational excellence.Budget Management: Oversaw project budgets, including staff payment tracking, to ensure financial accuracy and efficiency.Reporting and Archiving: Delivered interim and final reports for client review, produced final video reports, and archived all project files for future reference.Key Achievements:Awarded First Prize at the Direct Marketing Awards '10 for the guerrilla event project "Best Buy Açılış - Mavi T-Shirtlüler İzmir'e Geliyor."Successfully executed projects for notable clients, including İKSV, İstanbul Modern, Sabancı Holding, Vodafone, Cadbury Kent, MEY İçki (Binboa, Yeni Rakı), Coca Cola, and Best Buy.

Mecidiyekoy, Istanbul, Tr

Provided key support in executing a targeted promotional campaign, ensuring seamless operations and efficient communication with stakeholders.Targeted Outreach: Distributed product samples to 2,500 young professionals identified through data mining, enhancing campaign reach and effectiveness.Contact Database Management: Conducted phone outreach to companies, compiled recipient contact details, and maintained a comprehensive database shared with stakeholders.Logistics Planning: Oversaw the creation of printed materials and developed a detailed logistics plan to ensure timely and accurate delivery of campaign components.Stakeholder Collaboration: Worked closely with the project executive and customer to align campaign strategies and provide actionable data insights.Notable Clients: Unilever / Yumoş

Second Bachelor'S Degree, Management Information Systems, General

(Open Education Faculty) Relevant Focus: Information Technology Law, Project Management, New Communication Technologies, Introduction.

Bachelor’S Degree, Economics And Administrative Sciences, Business Administration And Management, Graduated

Associate'S Degree, Economics And Administrative Programs, Marketing, Graduated

Activities and Societies: Bahcesehir University Official RadioGraduated with Honors (GPA: 3.20/4.00), 2009