A European manufacturer of high-end custom switches and sockets crafted with meticulous attention to detail for the hospitality and residential segment.Streamlining business process, reliability and improving communication.Developed and updated standards, policies, and workflows leading to improved operational efficiency.Concept, Plan and Design in processes and technologies to improve customer service and improve business development.

Organization focused in providing strategic and business consulting.Proactively addressed on variety of issues through research, recommendation and implementation.Established positive relationships with leadership and customers.

Co-founded a startup focused on providing location based solutions to commercial customers based on SaaS and IaaS business model.Led the development and implementation team, resulting in increase in growth.Conceptualized strategies and technologies to maximize revenue and growth.Managed relationships between various stakeholders in business development.

VDA Telkonet Group is a global player in the field of EMS, IPTV and GRMS in hospitality market with more than 1 million hotel rooms installed worldwide.Manage various global projects by implementing robust strategies for seamless execution and on-time delivery including SaaS rollout.Established and maintained strong relationships with key clients and partners to facilitate the growth of the business in EMEA.Focused on collaboration and continuous improvement as a key factor within the organization and the team.Increased revenue per annum and steered a major shift in revenue focused on SaaS model and services.

Streamlined sales processes by establishing B2B regional partners.Increased sales turnover by building strategic relationships and focusing on recurring revenue fromexisting products and services.Worked with design team for conceptualizing, planning and rolling out regional marketing strategies

Managed strategic relationship between key stakeholders in the MEA region.Implementation of central help desk for GRMS and IPTV services.Focused on customer satisfaction and training initiative for the services team.

umeirah Group is a global luxury hotel company, that operates a world-class of luxury hotels across the US, Middle East, Europe and Asia.Managed and maintained critical IT infrastructure and led a diverse service team.Maintained strategic relations with the various IT Directors across the region.Strategic planning & vendor management for all on-going technology initiatives.