- Responsible for building and articulating the Next-Gen Distribution B2B operational capability framework and roadmap in support of Cisco’s transition to recurring revenue business model.- Leading team of 6 Business Analysts responsible for analyzing, supporting, and improving route-to-market efficiencies, including (but not limited to) BTO/ATO Fulfillment Deals & Discounts management, Distributor’s Backlog & RMA management, SaaS, EA and other software offer transactability through… Show more - Responsible for building and articulating the Next-Gen Distribution B2B operational capability framework and roadmap in support of Cisco’s transition to recurring revenue business model.- Leading team of 6 Business Analysts responsible for analyzing, supporting, and improving route-to-market efficiencies, including (but not limited to) BTO/ATO Fulfillment Deals & Discounts management, Distributor’s Backlog & RMA management, SaaS, EA and other software offer transactability through Distribution. Show less

- Lead change across multiple dynamics – a growing business model, vast system improvements and changing regulations – helping to deliver insight and innovation to improve productivity and increase stakeholder value.- Leading 3 Sr. Financial Analysts and outsourced Managed Services vendor resources responsible for delivering ongoing business analytics and systems & process improvements.- Define, monitor and improve key metrics relating to opportunities & risks within distribution… Show more - Lead change across multiple dynamics – a growing business model, vast system improvements and changing regulations – helping to deliver insight and innovation to improve productivity and increase stakeholder value.- Leading 3 Sr. Financial Analysts and outsourced Managed Services vendor resources responsible for delivering ongoing business analytics and systems & process improvements.- Define, monitor and improve key metrics relating to opportunities & risks within distribution business (>$10Bn Revenue). Creating strategic and tactical responses to risks and ultimately driving mitigation at all levels of the organization.- Solution design, implementation and execution of analytics dashboard to automate triangulation of sales and inventory records to accelerate variance identification and improve productivity within the organizationo Average quarter-end variance decreased by $150Mo Identified gaps in rebate payment process & recovered > $50M in 1 year Show less

- Consulting and leadership role in the design and implementation of new business models, processes and controls- Leading global vendor organization comprised of 2 supervisors, 3 team leaders & 15 analysts responsible for sales, inventory and rebates transactional processing, business analytics & distributor support.- Improved ease of doing business and distributor profitability with Cisco by implementing automation of key processes and leveraging data analytics to identify process… Show more - Consulting and leadership role in the design and implementation of new business models, processes and controls- Leading global vendor organization comprised of 2 supervisors, 3 team leaders & 15 analysts responsible for sales, inventory and rebates transactional processing, business analytics & distributor support.- Improved ease of doing business and distributor profitability with Cisco by implementing automation of key processes and leveraging data analytics to identify process improvement opportunities- Delivered 240 hours of productivity per quarter, allowing shifting efforts from data extraction and processing to customer interaction and problem resolution- Decreased human touch and payment error rates by 70% in one year and improved average payment cycle time from 5 to 3 days. Show less

- Responsible for FP&A activities for end-to-end business transactions within distribution RTM for the Americas (Distributor purchases and sales over $4Bn yearly, returns, inventory planning, discounts trends)- Business Analysis and Scenarios Modeling for strategic initiatives, acquisitions integration and Distributor Account Managers, SBDMs & Sales Engineers goaling- Designed and implemented automated E2E forecast process and Supply Chain co-planning tool enabling visibility over… Show more - Responsible for FP&A activities for end-to-end business transactions within distribution RTM for the Americas (Distributor purchases and sales over $4Bn yearly, returns, inventory planning, discounts trends)- Business Analysis and Scenarios Modeling for strategic initiatives, acquisitions integration and Distributor Account Managers, SBDMs & Sales Engineers goaling- Designed and implemented automated E2E forecast process and Supply Chain co-planning tool enabling visibility over business trends and real-time modeling of scenarios, risks & opportunities across Geography, Customer & Partner Segment, Architectures and Business Units. Show less

- Business Partnering with Latin America Sales Leadership – ownership of entire finance support activities provided to distribution business in region through transition from Emerging Markets to Americas region.- Leading team of 2 analysts responsible for FP&A and support activities for end-to-end business transactions within distribution RTM for LATAM (Distributor purchases and sales over $500M yearly, returns, inventory, discounts)- Contra & Opex budget management, including active… Show more - Business Partnering with Latin America Sales Leadership – ownership of entire finance support activities provided to distribution business in region through transition from Emerging Markets to Americas region.- Leading team of 2 analysts responsible for FP&A and support activities for end-to-end business transactions within distribution RTM for LATAM (Distributor purchases and sales over $500M yearly, returns, inventory, discounts)- Contra & Opex budget management, including active role in design and execution of new incentive programs to drive sales behavior and expected ROI – top-line growth of 17% CAGR- Execution of Governance & SOX control activities in region: inventory roll-forward, physical & system audits on sales and inventory records reported by distributors Show less

- Training Distributors and Partners on programs, processes and tools focused on supporting and growing the SMB segment.- Liaison between Distributor’s Cisco BU Managers and Cisco’s Finance, IT and Customer Service areas to improve ease of doing business and drive operational efficiency.- LATAM Channels member on Promotions Council – assessed financial performance & operational feasibility of promotions

Subject matter expert in Microsoft Partner and Programs Support Operation for Latin America after one year of performing different roles in direct customer service support and another year of leading the Microsoft Development Network Subscription’s (MSDN) sales team members in processes and products knowledge as well as providing KPI reports back to Microsoft.As a trainer, I was in charge of planning and providing trainings to agents, Team Leaders and Supervisors related to the Microsoft… Show more Subject matter expert in Microsoft Partner and Programs Support Operation for Latin America after one year of performing different roles in direct customer service support and another year of leading the Microsoft Development Network Subscription’s (MSDN) sales team members in processes and products knowledge as well as providing KPI reports back to Microsoft.As a trainer, I was in charge of planning and providing trainings to agents, Team Leaders and Supervisors related to the Microsoft Partner and Programs Support Operation supported by Teleperformance Argentina, as well as providing metrics to Microsoft, evaluating performance during and after the training phase and designing action plans in cooperation with Quality Assurance and Knowledge Management teams. Also responsible for coordinating User Acceptance Tests acting as a liaison between testers and project managers aiming to successfully launch new tools or upgrades of existing ones. Show less