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@sonos.com
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Gavin Capiral Gobuyan is listed as CX Quality Audit Specialist at Sonos, Inc. at Sonos, Inc., a company with 1659 employees, based in Ventura, California, United States. AeroLeads shows a work email signal at sonos.com and a matched LinkedIn profile for Gavin Capiral Gobuyan.
Gavin Capiral Gobuyan previously worked as Quality Audit Specialist at Sonos, Inc. and Customer Experience Specialist at Sonos, Inc.. Gavin Capiral Gobuyan holds Bachelor'S Degree, Computer And Information Sciences, General, A- from California Lutheran University.
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AeroLeads found 1 current-domain work email signal for Gavin Capiral Gobuyan. Compare company email patterns before reaching out.
Experienced Technical Support Specialist with a demonstrated history of working in the consumer electronics, retail, and utility industries. Skilled in HTML, Troubleshooting, Networking, Cascading Style Sheets (CSS), Windows 7/10, and iOS/Android. Strong information technology professional with a Bachelor of Science (B.S.) focused in Computer Information Systems from California Lutheran University.
Listed skills include Technical Support, Computer Hardware, Troubleshooting, Networking, and 21 others.
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A career timeline built from the work history available for this profile.
- Perform L1 re-audits, L2-L3 audits, and onboarding quality audits- Collaborate with the training team on providing content for the Quality Audit Programs- Facilitate calibration sessions with partner and internal teams- Prepare and analyze quality reports for management staff reviews- Provide ideas and feedback for improvement to enhance process.
Santa Barbara, California, United States
- Work on various projects to further improve our customer’s Sonos experience* Create flowcharts in Lucidchart and Salesforce* Assist customers with technical support via Chat* Create/edit GURU cards to improve internal knowledge resources* Review Business Process Reports and provided feedback- Assist the Customer Experience Quality Assurance (QA) team in.
Santa Barbara, California Area
- Troubleshoot and provide preventative maintenance on Sonos customers/installers' systems, both domestically and internationally* Provide live phone support with the occasional online remote assistance * Engage in e-mail/social media (Facebook/Twitter) troubleshooting conversations with numerous customers* Specialized in network configuration, especially.
Greater Los Angeles Area
- Troubleshoot and debug company programs and operating systems, both on-site and remote* Update company’s IT Wiki on troubleshooting methods and store/employee information- Maintain ticket queue of various repair or account creation/deactivation requests- Monitor various servers and their processes throughout the day- Prepare inventory projects and direct.
Maintained computer components in-house, on the road, and at other offices around Northern California. Operated technical support remotely in several states around the country.
Assisting customers in finding their proper product(s) to construct their computers or repair any network configuration.
Other employees you can reach at sonos.com. View company contacts for 1659 employees →
Rajesh Appalla
Colleague at Sonos, Inc.
Seattle, Washington, United States, United States
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AD
Alex De Jong
Colleague at Sonos, Inc.
Glasgow, Scotland, United Kingdom, United Kingdom
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MM
Matthew Martinez Hannon
Colleague at Sonos, Inc.
San Diego, California, United States, United States
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NP
Nahyun Park, Cpa
Colleague at Sonos, Inc.
Kenmore, Washington, United States, United States
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Nidhi S.
Colleague at Sonos, Inc.
Greater Seattle Area, United States, United States
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JT
Julie Toscano
Colleague at Sonos, Inc.
Greater Boston, United States, United States
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Frank Alvarado
Colleague at Sonos, Inc.
Monterrey, Nuevo León, Mexico, Mexico
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AS
Alex Sobiloff
Colleague at Sonos, Inc.
San Francisco, California, United States, United States
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BY
Betty Yue
Colleague at Sonos, Inc.
Shanghai, China, China
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KT
Katie Toohil
Colleague at Sonos, Inc.
Dallas, Texas, United States, United States
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Activities and Societies: Asian Club, Ultimate Frisbee, Intramural SportsGraduated with Bachelor's Degree in Computer Information Systems.
Studied Game Programming
Learned Python and Microsoft SQL programming
Quick answers generated from the profile data available on this page.
Gavin Capiral Gobuyan works for Sonos, Inc..
Gavin Capiral Gobuyan is listed as CX Quality Audit Specialist at Sonos, Inc. at Sonos, Inc..
AeroLeads has found 1 work email signal at @sonos.com for Gavin Capiral Gobuyan at Sonos, Inc..
Gavin Capiral Gobuyan is based in Ventura, California, United States while working with Sonos, Inc..
Gavin Capiral Gobuyan has worked for Sonos, Inc., American Apparel, Devry University, Utiliquest, and Fry'S Electronics.
Gavin Capiral Gobuyan's colleagues at Sonos, Inc. include Rajesh Appalla, Alex De Jong, Matthew Martinez Hannon, Nahyun Park, Cpa, and Nidhi S..
You can use AeroLeads to view verified contact signals for Gavin Capiral Gobuyan at Sonos, Inc., including work email, phone, and LinkedIn data when available.
Gavin Capiral Gobuyan holds Bachelor'S Degree, Computer And Information Sciences, General, A- from California Lutheran University.
Gavin Capiral Gobuyan is listed with skills including Technical Support, Computer Hardware, Troubleshooting, Networking, Microsoft Office, Windows Server, Windows 7, and Windows.
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