Glenn Pang Email & Phone Number

Singapore

Singapore

Singapore

Preparing and delivering computer science and robotics lessons (Children Ages 3+ and up)• Developed Sphero and Minecraft Science Curriculum for elementary science and STEM education• Teaching Microbit and Minecraft Coding in MOE Public Schools• Teaching computational thinking with block coding platforms like ScratchJr, Scratch, Tynker and Minecaft • Teaching text-based coding (Lua) with Roblox Studio• Providing constructive feedback to students and maintaining records of progress for clientsGeneral business operations and other duties as assigned• Establish positive relationships with parents, students, and colleagues• Assisted in creating events

Singapore

𝐄𝐯𝐞𝐧𝐭𝐬 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐅𝐚𝐜𝐢𝐥𝐢𝐭𝐚𝐭𝐢𝐨𝐧• Oversaw planning and execution of physical and virtual organization events (event satisfaction rate at 95%)• Emcee and facilitator for events such as conferences, elections and trainings• Planned and vetted agendas of induction conferences for new recruits (approximately 70-80 attendees)• Expedited and managed transition from physical to virtual events due to COVID-19 Pandemic• Designed assessment centers to effectively assess potential candidates for recruitment (113 candidates over two days) 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭• Planned and delivered sessions in international conferences with attendees from Canada, Hong Kong, Japan, Malaysia, Myanmar and Taiwan• Designed and conducted trainings for assessment and interview skills to prepare recruiters for recruitment drives • Planned and designed Team Leader onboarding trainings to up skill new managers to lead respective teams• Coordinated self-led learning initiatives to construct archives comprised of management topics for future leadership education𝐌𝐞𝐦𝐛𝐞𝐫𝐬𝐡𝐢𝐩 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐒𝐮𝐬𝐭𝐚𝐢𝐧𝐚𝐛𝐢𝐥𝐢𝐭𝐲• Supervised planning of organizational manpower requirements to meet ideal operational capacity• Tracked and managed member turnover rate to ensure membership sustainability (retention rate increased by 40% from previous term)• Oversaw planning of recruitment drive comprising assessment centers, interviews and induction conferences • Oversaw and monitored succession planning to ensure sustainable leadership pipelining (leadership position applications increased by 31.2% from previous term, all positions filled)𝐒𝐲𝐧𝐞𝐫𝐠𝐲• Liaised and worked with partners to facilitate process sharing • Addressed and mediated interdepartmental conflicts enhance and strengthen synergy• Coordinated and conducted synergy meetings with local sister organizations to facilitate idea sharing and process development

Singapore

𝐄𝐯𝐞𝐧𝐭𝐬 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐅𝐚𝐜𝐢𝐥𝐢𝐭𝐚𝐭𝐢𝐨𝐧• Planned and executed organizational culture-building events• Emcee and facilitator for conference events𝐓𝐞𝐚𝐦 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭• Managed members' development and experience through Personal Development Plans• Fostered an inclusive and open team culture𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭• Conducted and facilitated functional management trainings to up-skill new managers

𝐄𝐯𝐞𝐧𝐭𝐬 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐅𝐚𝐜𝐢𝐥𝐢𝐭𝐚𝐭𝐢𝐨𝐧• Planned and executed organizational culture-building events𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭• Conducted Personal Development Plans interviews with department Team Leaders

Singapore

• Conducted interviews with survey respondents for acquisition of necessary information• Negotiated for and verified data using Singapore Standard Occupational Classification• Monitored collection status and processes while handling and investigating complaint cases for efficient collection

Singapore

• Managed delinquent customers and negotiated follow-up for overdue payments• Monitored collection status and processes while handling and investigating delinquent cases for efficient collection• Responded to ad hoc customer inquiries on bank accounts, loans and finance charges

Singapore

𝐒𝐭𝐚𝐟𝐟𝐞𝐫 𝐭𝐨 𝐂𝐨𝐦𝐦𝐚𝐧𝐝𝐞𝐫, 𝐏𝐫𝐨𝐭𝐞𝐜𝐭𝐢𝐯𝐞 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐂𝐨𝐦𝐦𝐚𝐧𝐝 (𝐏𝐫𝐨𝐂𝐨𝐦)• Assisted with the build-up of the Singapore Police Force newest specialist unit, ProCom. • Vetted policy papers and SOP papers pertaining to the build-up of the command • Optimized working processes of Manpower related issues within the command • Managed schedule of command comprising over 700 Police Officers by organizing meetings, events and operations• Staffed Directorate level meetings pertaining to the development of the command𝐒𝐭𝐚𝐟𝐟𝐞𝐫 𝐭𝐨 𝐂𝐡𝐚𝐢𝐫𝐦𝐚𝐧, 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 & 𝐒𝐮𝐛-𝐂𝐨𝐦𝐦𝐢𝐭𝐭𝐞𝐞, 𝐒𝐞𝐧𝐢𝐨𝐫 𝐏𝐨𝐥𝐢𝐜𝐞 𝐎𝐟𝐟𝐢𝐜𝐞𝐫𝐬 𝐌𝐞𝐬𝐬 (𝐒𝐏𝐎𝐌)• Staffed meetings regarding the upgrading of SPOM to better serve members through new facilities such as the Business Center, refurbishment of gym etc• Part of the development team that conceptualized the design/layout of the future SPOM clubhouse, museum• Assisted negotiations to secure the clubhouse’s position in the future Mount Pleasant redevelopment project• Successfully negotiated with URA to secure 3.1ha for the redevelopment at Mount Pleasant as well as conservation status for the current SPOM main building site𝐒𝐭𝐚𝐟𝐟𝐞𝐫 𝐭𝐨 𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐒𝐞𝐜𝐫𝐞𝐭𝐚𝐫𝐲, 𝐇𝐨𝐦𝐞𝐭𝐞𝐚𝐦𝐍𝐒• Analyzed financial reports to identify issues in HTNS operations, member’s satisfaction and financial sustenance • Prepared annotated agendas for Quarterly presentations to Commissioner of Police

Bachelor Of Arts - Ba, Linguistics

Activities and Societies: AIESEC

Education record