Pranav Gourabathina Email & Phone Number

Hamburg, Germany

Berlin, Germany

Technical Account Management:o Performing technical integrations through S2S Conversion Tracking, API reports & Email importers o Effective invoice data management and discrepancy eliminations on a monthly basiso Built strong customer relationships by on-boarding 5+ new brands per montho Ensured customer success for 50+ partners on the verge of improving saleso Acted as a technical liaise between Marketing, Finance & Sales internal teams o Implemented upsell practices and increased company's sales revenue by 25%o Led the planning, design & launch of Customer Success Portal in the JIRA toolo Resolved negotiation conflicts with the centralization of legal contractso Developed new processes in Hubspot and enhanced CRM workflow by 50%o Provided strategic technical solutions to industry leads & account managerso Enhanced workflow processes by 25% through confluence reports & trainingso Providing technical assistance to key account managers, industry leads and internal teamso Perseverant focus on the maintenance of the compensation data o Daily analysis of Missing & Estimated revenue reportso Constant focus on improving our internal CMS tool and automationso Implementation of pixel codes for traffic sources using Google Tag Manager o Assisting finance team to recover the revenue for unpaid invoicesCustomer Success Management:o On-boarding new brands and ensuring our client's long-term partnership with Compado GmbHo Maintenance of our partners with swift responses to their priority requests via JIRA Service Desko Continuous support to the partners, internal teams for the implementation of new landing pages

Zurich, Switzerland

o Enhanced application development using Deluge with "on-time" deliverableso Persistent solutions delivery to business analysts using Zoho Creatoro Profound data analysis, research and data management using Airtableo Gathering business requirements and functional implementations in Zohoo Maintained the clients' applications based on their evolving criteriao Coordinated with CTO and improved the applications workflow by 50%o Providing technical and functional support with solutions to analystso Weekly collaborative meetings with the team to ensure project objectivesKey Achievements:o Designed weekly reports automation to responsible stakeholders and clientso Drafted a documentation wiki for the Zoho application duplication processo Introduced application validation workflow in the Zoho Creator

Gandhinagar

o Solid experience in Software Development and Core Java technologies o Persistent support to web applications in the client server environments o Designed, developed & executed the projects to meet the business needs o Pivotal role in the agile scrum team ensuring project stability and reporting o Developed backend applications using Spring Framework, XHTML & Maven o Maintained and debugged java applications using Eclipse IDE o Code validation and Deployment in Jenkins with 100% production stability o Facilitated effective technical solutions to clients' business requirements o Improved the business workflow by 50% using SMARTS Decision Manager o Prioritized clients' business needs and ensured agile delivery of projects o Analyzed business requirements data for weekly reports and presentations o Configured data and system-to-system XML requests using SQL & SOAP UI o Scheduled sprint review sessions to improve project performance by 25%Key Achievements:o Received the best anniversary rating 5/5 within the first employment year o Enforced an innovative business decision automation tool - SMARTS o Created real-time efficient sprint planning and met business objectives

Hyderabad Area, India

o Created android applications based on preliminary business requirements o Tested android application packages using Android Studio Manager o Presentations for innovative android application designs o Led a team of four and developed 2 android applications using Eclipse SDK

Master'S Degree, International Business

Bachelor'S Degree, Computer Science, 8.7

Activities and Societies: Mozignite of Mozilla (HIVE INDIA) in Video editing platform | Mozilla (HIVE INDIA) contributor of MAKER PARTY.

Intermediate, Mpc

Ssc