Gary Lester Email & Phone Number

London, United Kingdom

The Department of Energy and Climate Change (DECC, now BEIS) granted Smart DCC Ltd a licence in September 2013 to establish and manage the data and communications network to connect Smart Meters to the business systems of energy suppliers, network operators and other authorised service users of the network. My primary role was to ensure that all of the.

Hythe, Hampshire

• rrmSolutions deliver a range of Revenue Assurance-related services into telecommunications operators and advisory bodies worldwide including education & training, risk & maturity assessments, procurement services.
• Checking for consistency and errors
• Identification of new questions and exercises
• Creation of trainers notes

Hook, Hampshire

• Employed as a Cartesian Associate in a Business Analyst role on multiple business transformation projects including:
• The successful migration of around 100,000 Virgin Media customers base to Talk Talk thereby achieving VMs strategic aim to divest themselves of their off-net customer base.
• A follow on project to decommission the infrastructure used to support the off-net customers within Virgin Media which specific emphasis on customer data and retention requirements.
• Upgrade of the eBilling and Payments platform which serves the Cable customer base covering the upgrade of physical infrastructure and the tokenisation of customer card data in order to enhance PCI compliance.The.

Livingston, Scotland

• Employed as a Cartesian Associate working on a major transformation project for BskyB involving the successful migration of around 500,000 broadband telephony users from Telefonica UK (TUK) onto the Sky network..
• Management and reconciliation of the migration of TUK customers to Sky
• Organisation of data sampling and post-migration checks on migrated customers in order to identify, log and resolve all identified integrity issues.
• Customer journey re-engineering and review
• Ensuring that trial migrations were executed to agreed entry and exit criteria
• Maintenance and delivery of migration metrics and control documents, RAID logs and senior level management reports

United Kingdom

• One of a small team of Business Consultants with responsibility for being both domain and product expert and for participating both in implementation projects and Presales activities in support of Sales teams. Acting.
• Facilitation of Business Requirements workshops
• Production of Business Requirements Documents, Functional Specifications, Technical Specifications and User Acceptance Test documents
• Provision of support to off-shore development teams through the development life cycle
• Low level root cause analysis and data mining
• User Acceptance Testing and training

United Kingdom

Responsible for the successful delivery of Connexn's product-based Revenue Assurance projects including the implementation of an RA system for KPN Telecom in the Netherlands which was Connexn's biggest ever project win. The project was staffed with a joint team of Connexn, KPN, Atos and PwC staff and was implemented on the KPN site in Den Haag..

United Kingdom

• Employed as a Senior Business Analyst with the overall responsibility of ensuring that project implementations were delivered in line with customer expectations, acting as the link between customers and internal.
• Production of controlling documents defining the Scope of Work both prior to contract and during implementation.
• Ensuring scope of project deliverables were in line with proposals throughout the life cycle.
• Mapping customer requirements to product capabilities to ensure that they were deliverable.
• Functional and technical design of product enhancements to meet non-core requirements

United Kingdom

• Employed as User Acceptance Test Manager for the implementation of an automated interface between the ICSB Billing system and SAP. Responsibilities included:
• Acting as liaison between the London MIS team and seven Worldcom operating companies throughout Europe.
• Creation of the UAT plan and for managing successful execution of the testing up to the point of operational handover.

United Kingdom

Initially employed as a Principal Business Analyst / Technical Consultant on a project for Airtel (now Vodafone Spain). Working with partners Accenture, had the responsibility for performing the gap analysis between Airtel's requirements and the capabilities of the core Arbor/BP billing system. Subsequently produced the Functional and Technical Design of a.

United Kingdom

• Employed in various roles including:
• Analyst Programmer
• Database Administration
• Design Authority
• Technical Consultant
• Team Leader

Bsc (Hons), Engineering Mathematics

Activities and Societies: Inter mural football teamEngineering Mathematics

Education record

- Studied and passed 8 O Levels and 4 A Levels - Represented the school in numerous sports including football, rugby, basketball, cross.