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Pratham Gupta Email & Phone Number

IT engineer at Reputation
Location: Hyderabad, Telangana, India 4 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Reputation
Role
IT engineer
Location
Hyderabad, Telangana, India
Company size
518 employees

Who is Pratham Gupta? Overview

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Quick answer

Pratham Gupta is listed as IT engineer at Reputation, a company with 518 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Pratham Gupta.

Pratham Gupta previously worked as Senior Techforce Analyst @ Salesforce at Tech Mahindra and Service Desk Analyst at Sears Holdings India. Pratham Gupta holds Bachelor Of Technology - Btech, Computer Science from Jntuh College Of Engineering Hyderabad.

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Reputation

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Profile bio

About Pratham Gupta

Experienced and Passionate Technical support Analyst with more than 4 years of expertise in resolving complex technical issues for Mac, Windows and mobile platforms. Leveraged tools like Active Directory, Jamf, Intune and Okta to integrate systems, optimize performance, enhance security, and deliver exceptional end-user support. I'm eager to learn new technologies and collaborate with talented teams to drive innovation and achieve organizational goals.

Current workplace

Pratham Gupta's current company

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Reputation
Reputation
IT engineer
redwood city, california, united states
Website
reputation.com
Employees
518
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Company profile
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4 roles

Pratham Gupta work experience

A career timeline built from the work history available for this profile.

It Engineer

Current
Reputation
Dec 2024 - Present

Senior Techforce Analyst @ Salesforce

Tech Mahindra
  • Provide comprehensive technical support for global Salesforce users across MacOS, Windows, IOS & Android platforms addressing hardware, software and network connectivity issues
  • Utilize Jamf to ensure seamless Mac device management and integration within IT ecosystems.
  • Conducting iOS and Android MDM enrollments, installing applications, and deploying patches and certificates.
  • Effectively executed certificate remediations for both Mac and Windows through command-line scripting, and manual installations, ensuring compliance
  • Network troubleshooting, addressing LAN, DNS, and IP issues, and performing Zscaler and Cisco VPN troubleshooting.
  • Extensive knowledge of tools such as JAMF and Active Directory, including modifying user permissions and updating object attributes.
Jul 2023 - Nov 2024

Service Desk Analyst

Sears Holdings India
  • Provided remote IT Support to Sears employees, resolving issues across Windows and Android platforms, through multiple communication channels
  • Administered Microsoft Intune, managing device compliance, app deployment, and security updates.
  • Configured object permissions in Active Directory and resolved Directory Services binding issues on PCs.
  • Streamlined Exchange Online operations, including mailbox management and Office 365 support to enhance productivity.
  • Supported Zscaler and Cisco VPN, troubleshooting connectivity, managing policies, and ensuring secure access.
  • Facilitated new hire onboarding by configuring systems, printers, installing software, and setting up equipment.
Aug 2022 - Apr 2023

Process Associate @ Boeing

Genpact
  • Provided desktop support for Boeing users, assisting with Windows account setup, configuration, and troubleshooting via phone, chat, and email.
  • Managed service tickets using Zendesk, processing support actions and incidents efficiently.
  • Effectively diagnosed and resolved technical issues across diverse internal applications, ensuring seamless customer experience across time zones.
  • Applied software patches timely to prevent vulnerabilities and maintain compliance, ensuring continuous device access.
  • Provided application access by verifying user roles and permissions. Collaborated with cross-functional teams to resolve complex technical issues.
Feb 2020 - Jun 2022
Team & coworkers

Colleagues at Reputation

Other employees you can reach at reputation.com. View company contacts for 518 employees →

KT Kiersten Tessler Kiersten Tessler Colleague at ReputationScottsdale, Arizona, United States, United States View → RK Rama Krishna Chikka Rama Krishna Chikka Colleague at ReputationHyderabad, Telangana, India, India View → CA Caroline Allsopp Caroline Allsopp Colleague at ReputationLondon, England, United Kingdom, United Kingdom View → SK Sai Kiran Gottipamula Sai Kiran Gottipamula Colleague at ReputationSecunderābād, Telangana, India, India View → MH Marina H. Marina H. Colleague at ReputationMannheim, Baden-Württemberg, Germany, Germany View → LR Lavanya Reddy Lavanya Reddy Colleague at ReputationHyderabad, Telangana, India, India View → AJ Aidan James Aidan James Colleague at ReputationCloster, New Jersey, United States, United States View → BW Bailey Walatka Bailey Walatka Colleague at ReputationGreater Sacramento, United States View → RI Ravali Indugu Ravali Indugu Colleague at ReputationIndia, India View → GS Ganeshan S Kannan Ganeshan S Kannan Colleague at ReputationHyderabad, Telangana, India, India View →
1 education record

Pratham Gupta education

FAQ

Frequently asked questions about Pratham Gupta

Quick answers generated from the profile data available on this page.

What company does Pratham Gupta work for?

Pratham Gupta works for Reputation.

What is Pratham Gupta's role at Reputation?

Pratham Gupta is listed as IT engineer at Reputation.

Where is Pratham Gupta based?

Pratham Gupta is based in Hyderabad, Telangana, India while working with Reputation.

What companies has Pratham Gupta worked for?

Pratham Gupta has worked for Reputation, Tech Mahindra, Sears Holdings India, and Genpact.

Who are Pratham Gupta's colleagues at Reputation?

Pratham Gupta's colleagues at Reputation include Kiersten Tessler, Rama Krishna Chikka, Caroline Allsopp, Sai Kiran Gottipamula, and Marina H..

How can I contact Pratham Gupta?

You can use AeroLeads to view verified contact signals for Pratham Gupta at Reputation, including work email, phone, and LinkedIn data when available.

What schools did Pratham Gupta attend?

Pratham Gupta holds Bachelor Of Technology - Btech, Computer Science from Jntuh College Of Engineering Hyderabad.

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