Leading critical programs aimed to enhance collaboration and efficiency across teams in order to achieve defined business goals. My work involves overseeing the full life cycle of large-scale programs, aligning on technical solutions, and implementing strategic initiatives that drive measurable impact.Assignments:• Overseeing end-to-end program planning and execution, coordinating multiple complex projects simultaneously within Indeed's technical ecosystem;• Acting as the key… Show more Leading critical programs aimed to enhance collaboration and efficiency across teams in order to achieve defined business goals. My work involves overseeing the full life cycle of large-scale programs, aligning on technical solutions, and implementing strategic initiatives that drive measurable impact.Assignments:• Overseeing end-to-end program planning and execution, coordinating multiple complex projects simultaneously within Indeed's technical ecosystem;• Acting as the key liaison between technical and business teams, ensuring alignment on solutions and program objectives;• Managing OKRs and key metrics, focusing on conversion rates, lead scoring efficacy, and overall program impact;• Facilitating change management by introducing Agile methodologies principles to optimize team efficiency.;• Developing and maintaining program documentation, including system architecture insights and strategic communication plans;• Creating executive-level reports and presenting program progress to leadership, emphasizing data-driven outcomes and program benefits; Show less

Context: Creation, evolution and growth of chatbot products (700K MAUs avg in Web/Instagram/WhatsApp) of Blip Managed Accounts (banking, credit recovery and insurance assistance services). Achievements:• Increased conversion rate by 7% in 3 months with A/B testing and user research in conversion funnel;• Increased number of closed deals in 28% with more than 3 million WhatsApp marketing campaigns in 3 months;• Reduced the human service costs in 6,7% by improving asynchronous… Show more Context: Creation, evolution and growth of chatbot products (700K MAUs avg in Web/Instagram/WhatsApp) of Blip Managed Accounts (banking, credit recovery and insurance assistance services). Achievements:• Increased conversion rate by 7% in 3 months with A/B testing and user research in conversion funnel;• Increased number of closed deals in 28% with more than 3 million WhatsApp marketing campaigns in 3 months;• Reduced the human service costs in 6,7% by improving asynchronous user journey on WhatsApp in 5 months;• More than R$30M in ARR using product strategies focused on journey improvement and marketing campaigns.Assignments:• Product discovery and strategy;• Being the liaison between the multiple business stakeholders and the development team;• OKRs & KPI management (ROI; conversion rates & funnels; end-user satisfaction; MAUs & MEUs; etc.) • Data analysis for decision making;• Executive Reports creation and presentation;• User stories/journey mapping;• Creation and documentation of digital products;• Roadmap and backlog prioritization through task management tools (Azure DevOps and Asana);• Development team management (7-13 people composed by UX designers, Data Analysts and Software Engineers). Show less

Context: PM responsible for creating a platform for pricing banking products and internal ERP for carbon credits projects management.Achievements:• Reduced the average proposals analysis and response time from 4-5 days to 1-2 days;• Reduced the time to generate carbon credits from 4 years (avg) to 2 years (avg) by centralizing documents and tracking activities;• Increased the average number of managed projects per analyst from 2 to 4, leading Biofílica to double numbers of… Show more Context: PM responsible for creating a platform for pricing banking products and internal ERP for carbon credits projects management.Achievements:• Reduced the average proposals analysis and response time from 4-5 days to 1-2 days;• Reduced the time to generate carbon credits from 4 years (avg) to 2 years (avg) by centralizing documents and tracking activities;• Increased the average number of managed projects per analyst from 2 to 4, leading Biofílica to double numbers of clients without rising headcount. Assignments:• Product discovery and strategy;• User stories and user journey mapping;• OKRs & KPI management (number of proposals released/day; proposals response time; time to generate carbon credits; etc.);• Being the liaison between multiple business stakeholders and the development team;• Data analysis for decision making;• Creation and documentation of digital products;• Roadmap and backlog management through task management tools;• Lead 1-1s with team members;• Interdisciplinary team management (3-9 people composed by Product Designers, Software Engineers, Data Engineers and QA Engineers). Show less

Context: Project manager responsible for digital projects management. Managed a Insurtech platform creation, web and mobile apps, data science Applied on logistics project and an open education platform.Achievements:• Helped structure the PMO area by creating processes and documentation in JIRA, ClickUp, Notion and JIRA;• Conducted job interviews to increase project managers headcount in 100%;• Reduced checkout journey time from 5 to 2 minutes;• Reduced order preparation… Show more Context: Project manager responsible for digital projects management. Managed a Insurtech platform creation, web and mobile apps, data science Applied on logistics project and an open education platform.Achievements:• Helped structure the PMO area by creating processes and documentation in JIRA, ClickUp, Notion and JIRA;• Conducted job interviews to increase project managers headcount in 100%;• Reduced checkout journey time from 5 to 2 minutes;• Reduced order preparation time from 25 to 18 minutes with data science project in logistics.Assignments: • Agile OKRs & KPIs management (team velocity; team capacity; workload distribution, etc.);• Multiple Stakeholder management;• Creation and documentation of projects;• Backlog and Roadmap development and tracking;• Epics, User Stories and Tasks writing;• Lead 1-1s with team members;• Interdisciplinary team management (3-9 people composed by Product Designers, Software Engineers, Data Engineers and QA Engineers). Show less

Context: Worked as a multidisciplinary analyst creating BI dashboards with TIBCO Spotfire and Tableau, automating processes with Python and Automation Anywhere and programming Embedded System Solutions with ReSpeaker Core v2.Achievements: • Released 4 dashboards for NRT decision making for Algar Telecom operation teams;• Created a Voice Assistant Software using Linux, Python and Google’s Speech to Text for internal product;• Automated Kyros invoice creation and sending to… Show more Context: Worked as a multidisciplinary analyst creating BI dashboards with TIBCO Spotfire and Tableau, automating processes with Python and Automation Anywhere and programming Embedded System Solutions with ReSpeaker Core v2.Achievements: • Released 4 dashboards for NRT decision making for Algar Telecom operation teams;• Created a Voice Assistant Software using Linux, Python and Google’s Speech to Text for internal product;• Automated Kyros invoice creation and sending to all company using python; • Led the agreement between Kyros and Robocorp to use the ‘Automation Studio Tool’ for RPA.Assignments:• Visual data analysis creation (Tableau; TIBCO Spotfire);• Robotic Processes Automation (Python; Automation Anywhere);• Embedded System Solutions with AI (Linux; Python; Google Speech to Text). Show less

Event producer.- BatucaLIU Tournment production (up to 200 participants);- LIU Cheerleading tournment (up to 150 athletes) - Staff management (5 people);- Tournment logistics;- Workshops with 30+ people;

Paper: 'Modelagem de PID para sistema de controle de rampas de temperatura em brassagem'In book: 'As Engenharias frente a Sociedade, a Economia e o Meio Ambiente 3', pp.156-167DOI: 10.22533/at.ed.32019250614