Como Responsable de Ventas, desempeño un papel crucial en el éxito de nuestra organización, liderando y supervisando eficazmente el equipo de ventas para alcanzar y superar los objetivos establecidos. Con un enfoque estratégico y habilidades excepcionales de liderazgo se logra impulsar el crecimiento de las ventas y fortalecer las relaciones con los clientes.- Cuota de Ventas Cumplida: 100%- Número de Nuevos Clientes: +2/mes- Índice de Satisfacción del Cliente (CSAT): 95% cumplimiento

During this period I was responsible for assigning the delinquent portfolio for collection management, I defined goals for collection agencies, monitoring of portfolio indicators, leadership of technological projects, execution of assignment models to distribute the portfolio- Achieve delinquency contentions for over 63% of the total portfolio- Meets 100% collection expense budget- Reaches compliance with 117% of the punishment recovery budget- Increases recovery productivity by 48% compared to the previous year- Increases contactability of stock in the CMR portfolio by 10pp- Improve internal NPS by 20pp- Execute 25 collection reports daily- Recruit 2 young professionals to give dynamism to the area

In this part of my career I had to stabilize the area, which had many technical problems, incidents in the flow of data, problems with the quality of the data in the reports, in addition to providing continuity to the portfolio assignment service.- Achieve delinquency contentions for over 63% of the total portfolio- Meets 100% collection expense budget- Reaches compliance with 117% of the punishment recovery budget- Increases recovery productivity by 48% compared to the previous year- Increases contactability of stock in the CMR portfolio by 10pp- Improve internal NPS by 20pp- Execute 25 collection reports daily- Recruit 2 young professionals to give dynamism to the area

When I grew up to the position of assistant manager, I had the challenge of leading the technological renovation of data exploitation in the Bank. In this period, with the team, we enabled the GCP datalake in 6 months, from data intake to the exploitation of business users.- Raise 100% of the GCP datalake for analytics and machine learning- Build and run 40 Power BI business tracking reports- Increase monthly consumer sales by 10pp with remarketing- Enable 100% unique people base- Develops the data governance catalog for the People entity- Implements 100% Cloudera and 4 reports in Tableau- Recruit 2 young professionals to give dynamism to the area

When I arrived in the area, I had to lead the implementation of Cloudera with 4 Tableau reports, where we also took the first steps in the implementation of Data Governance. At this time we work closely with the channel and commercial areas to strengthen the sale of consumer loans, where we were able to implement remarketing with a high impact on sales.- Build and run 40 Power BI business tracking reports- Increase monthly consumer sales by 10pp with remarketing- Implements 100% Cloudera and 4 reports in Tableau

When I moved to the data area, I led the team that implemented Cloudera and the SIGIR platform for the generation of regulatory reports. We also automate the generation of mortgage certificates for the income process, we build the flow of updating data of People with external databases- Implements SIGIR platform for 32 regulatory reports- Automates 100% mortgage certificates for rental operations- Build contact database update flow for database purchase

When I joined the Bank, I had the opportunity to lead the initiatives raised by Risk management users, where in my role it was to channel that request and execute it with the System teams, to achieve the production of that requirement.- Execute 100% of the risk management technological business plan- Meets 100% of the initiatives in cost, time and scope

During this time I worked as a provider of External Services to Isban Chile, a computer company of Grupo Santander. During this time I was part of the Risk team where I led the admission initiatives, where we worked on the product contracting process and on the evaluation engine- Leads 100% of the risk backlog execution- Achieves 95% of implementations meeting cost, time and scope- Complies with < 5% of incidents due to the transition to production

They were the beginnings of my professional career, where I performed the following functions:1) Project Manager for the support of the PAC application developed by the Special Projects area of Soluciones S.A.Responsible for solving the incidents presented in production by the PAC application ofthe Administrator CMR Falabella.2) Management Control, in the acquisition of the company AS Asoc by the Solunegocios S.A. group. in July 2009, the indicators were generated with which we nowmake decisions at management level. Control of man hours, projects, billing, project statistics, clients, profitability.3) Consultant in Telecommunications companies.Participate in the implementation of workflow Engage in the Telefónica Data Center.Participate in the survey and inventory of Entel data center projects.