Paula Graça Email & Phone Number

Charleston, South Carolina, United States

Provide business support solutions in the areas of Global Project/Programs Management, L10n, G11n, T9n, I19n, Global Vendor Mgt, Global Markets Penetration, Sales & Marketing Research, Multilingual Relational Marketing, Multilingual CRM, Multilingual SEO, Global E-Commerce, Import/Export, Business Development, Clinical Trials, Global Operations & Logistics, Global Digital & Classic Distribution Mgt & Research, Mobile & Online Casual Gaming L10n, Marketing Campaigns G11n, G11n Audits and much more. 1 - Manage project schedules and deliverables (planning, execution, tracking, delivery and closure). 2 - Communicate status, issues & risks. Identify challenges and propose solutions. 3 - Develop and implement technical project management tools such as plans, schedules, tasks responsibility, progress and results. 4 - Development of training materials and technical manuals. As well as development of proposals that include documentation for estimates. 5 - Develop and maintain effective communications with/ within departments, vendors, and distributors to ensure adherence to quality standards and product release schedules, while meeting customer requirements. 6- Develop an understanding of customer's needs, and take actions to ensure that such needs are met. 7 - Manage and track financial deliverables/ budgets 8 - Test and refine procedures, implement activities suited to customer projects, for both abroad and domestic projects 9 - Manage all aspects of going Global: Import/Export guidelines/ documentation/ regulations, Brokers, US Harmonized Tariffs, Ports of Entry, ISO Codes, Shipping (Land, air and rail carriers), Market research, New Partners Research. New Markets Penetration, Product Development & Packaging requirements, Distribuition Research & Mgt, Country trade agreements, Quotas, Legal considerations (Joint ventures), etc. 10 - International Finance, Immigration, HR & Payroll

San Diego Comic-Con 2016

Ny, Ny

Raleigh-Durham-Chapel Hill Area

Portuguese Brazilian/ European, Spanish, French, German and Italian. Art.com/ Allposters.com and Amazon E-commerce platforms.

Raleigh, Nc

Raleigh, North Carolina

Raleigh, North Carolina

Raleigh-Durham-Chapel Hill Area

Assisted clients via email/phone, in: Portuguese Brazilian/ European, Spanish, French, German and Italian.

Assisted in the expansion of the global presence of the Int’l division of this $48.M provider of integrated meetings, events, tradeshows and marketing solutions. Provided support services to Global team, VP of Global Business Development and VP of Global Logistics, as well as to various worldwide partners. Played a key role in cross-cultural Translations & Interpretation, L10n Project Mgt, Corporate Travel Mgt, G11n & Communications for clients, partners, suppliers and staff. The "TO GO" person for all Global related issues. Established positive relationships with clients, suppliers and project teams in North & South America, Europe, Asia, Australia and Tahiti. - Coordinated and supervised the planning and logistics of numerous large-scale domestic and int'l meetings, conferences, events and tradeshows for clients companies in the pharmaceutical, telecommunications and textile industries. Managed multiple tasks simultaneously, met strict deadlines and negotiated details, purchases and costs to maximize budgets. - Demonstrated int'l savvy by embracing cultural diversity and exceeded client’s expectations when managing multiple labor crews’ onsite for the simultaneous construction and delivery of 6 separate exhibits at a large tradeshow in Sao Paulo, Brazil. - Project managed L10n/ G11n efforts while working cross-functionally with in house and virtual team members (Int’l, Meetings & Events, Marketing, Graphics, Architects, Designers, Engineers, Sales departments, etc…), and cross culturally with clients, suppliers and int'l project team members in North, South & Central America, Europe, Asia, Australia and Tahiti. - Translated, Localized & Interpreted from Portuguese, Spanish, French, German and Italian into English. And from English into Portuguese, Spanish, French and German. (User Manuals; Business, Legal, Corporate and internal documentation, technical product specs, graphics, proposals, marketing materials,Project specifications, websites, etc…)

Aveiro, Aveiro, Portugal

Assisted CEO & Chairman of this €20.M large frozen food import/export business by managing all Global Sales, Marketing, Operations & Import/ Export needs. Responsible for the high volume of Domestic and Int'l documentation fulfillment required by the Ministry of Agriculture and Customs Bureau. Support the development of training materials and technical manuals. Provided Translation/ Interpretation, L10n of all sales, marketing, technical, legal documentation, as well as all corporate affairs issues. Including overall G10n efforts (Packaging, Labeling specifications, etc. ). Worked cross culturally with clients and suppliers throughout Europe (Western & Eastern) and Canada.NOVAGRES - INDUSTRIA CERAMICA S.A.- Aveiro,Portugal Commercial Business AssociateServed as the liaison between the sales and shipping departments of this €45.M manufacturer of industrial and residential tile. Recognized by clients and management for customer service excellence. Worked cross-culturally with team members in offices throughout Europe (Western & Eastern), Canada and the US.

Aveiro, Aveiro, Portugal

Implemented new standard operating procedures and strategies for domestic and Int'l business for this €1.M Commercial Oil distributor. Researched new business opportunities and monitored the marketplace to preserve the company's competitive advantage within the industry. Managed a comprehensive tradeshow schedule. Managed Translation & L10n of all marketing brochures and products specs from Spanish into Portuguese. Including overall G11n efforts (Packaging, Labeling specifications, etc. ). Worked cross culturally with team members in offices in Europe (Western & Eastern) and South America.

Executive Certification, Web Globalization Management

Certification, Localization & Localization Project Management

Bachelors, Administration & Foreign Languages