Grace Ford Email & Phone Number

Winston-Salem, North Carolina, United States

Managed daily accounting task for Accounts Receivable and Accounts Payable, ensuring accurate financial tracking and reportingCollaborated with attorneys, partners and clients on various financial matters to provide supportAchieved proficiency in Aderant to effectively manage financial records and support reconciliation processesPrepared and uploaded.

Advance, North Carolina, United States

Greeted and welcomed visitors, clients, and employees with a warm and professional demeanorResponded to and resolved routine inquiries and requests, directing complex issues to the appropriate personnelManaged a multi-line telephone system, routing calls to the appropriate individuals and providing accurate and helpful information to callersAssisted in.

Orlando, Florida, United States

Effectively managed a high-volume section and maintained composure during peak dining hoursDemonstrated exceptional leadership and mentorship skills by serving as a trainer for new hires, ensuring a seamless integration into the teamProvided exceptional customer service by demonstrating a thorough understanding of the menu, offering recommendations, and.

Worked under Dr. Erick T Byrd, Associate Professor in the Department of Marketing, Entrepreneurship, Hospitality and TourismAnalyzed and inputted data to give to vendors throughout the state of North CarolinaCollaborated with other research assistants to complete reports on North Carolina tourismAssisted in the design and execution of surveys, interviews.

Greensboro/Winston-Salem, North Carolina Area

Supported speakers in their ongoing process of becoming more confident and competent communicators through instruction, collaborative consultation, and feedbackAided English as a second language individuals to gain confidence by participating in low-risk conversationsAttended weekly meetings to collaborate with the Sustainability Committee and Speaking.

Winston-Salem, North Carolina, United States

Handled customer complaints and performed under high pressure situationsWorked as part of a team to keep the dining room clean and organized during busy hours.Ensured guest satisfaction while taking orders, answering phones, and processing paymentsHandled multiple forms of payments with a credit card machine and cash register

Pop Century Resort

Presented a hospitable and friendly face to guests upon arrival and departureWorked collaboratively with various departments within the resort, including housekeeping, transportation, and dining, to resolve guest issuesGained experience in utilizing Disney's advanced reservation systems to book dining reservations, FastPasses, and special.

Raleigh, North Carolina, United States

Shadowed two head wedding planners in their day to day activitiesMaintained the marketing aspects of all social media accounts including Instagram, Facebook, and business websiteAssisted in set up and break down of all weddingsHandled last minute problems while meeting the needs of the wedding party

Corolla, North Carolina

Proficiently managed guest check-in and check-out procedures utilizing a Point of Sale (POS) systemDemonstrated exceptional problem-solving skills by effectively addressing and resolving guest concerns encompassing room-related issues, financial matters, and service qualityHandled incoming calls on a multi-line phone system and offered comprehensive.

Bachelor Of Science In Business Administration, Accounting, 3.75

Bachelor Of Science In Business Administration, Sustainable Tourism And Hospitality, 3.76