Grace Daniel Email & Phone Number

Bicester, England, United Kingdom

- Proactively approached customers to understand their needs and pushed our focus points using business knowledge- Worked with colleagues to provide a streamline process to ensure the store was running smoothly-Took on board our daily KPIs and identified ways to boost them throughout the day- Took ownership by independently identifying the store's current needs and applying myself to those areas such as helping on till with busy queues or bring down stock collected by our stock team- Ensured every customer left with a good experience and meaningful goodbye to drive home the experience of shopping with us

Norwich

- Conducted daily in-depth analysis of mortgage and sales data to identify changes across time. This eventually became an automated process- Presented findings and to senior management and team- Worked with software engineers and finance team to investigate discrepancies and ensure data was accurate- Developed tools in Excel that monitored the amount of missing information in data extracts- Helped with the migration of savings accounts for a Trust by investigating the status of these accounts and ensuring all data given matched our systems

Stokenchurch, England, United Kingdom

I alternated between colleague and supervisor responsibilities, filling the need where possible. I worked on an intermittent basis to help with business needs over busy periods.Supervisor role - Handle staff absences and work schedules, handle stock control levels and logistics, first-aid contact, nominated key holder for store access, handling stock levels and logistics, delivery sign-off, cash counting and EOD till balancingSales assistant role - Processing transactions, keeping shelves stocked, ensuring prices were correct and compliant, keeping store front clean and presentable

Bachelor Of Engineering - Be, Electrical And Electronics Engineering, (Did Not Complete)

Activities and Societies: Film and Media Society, Representative for Students for 2 years

A-Levels, Maths, Further Maths, Physics

Gcses, 9 Subjects Including English, Maths And The Sciences, All Between A-C