Grace Adams

Grace Adams Email and Phone Number

Experienced Customer Service Executive | DevOps in the making | Tech4Dev | Women Techsters Bootcamp Cohort 2 @ Custimony
Grace Adams's Location
Manchester, England, United Kingdom, United Kingdom
About Grace Adams

I am a confident, reliable and enthusiastic customer service executive, with experience in the banking, logistics, retail sectors. I enjoy helping clients, customers and individuals, and solving any problem that they may have for effective delivery of outstanding service to enhance company profitability. I am a great communicator, over the phone, face to face, live chat and via email. I take an enthusiastic approach, combined with a friendly, genuine dedication to ensuring client’s satisfaction and retention.

Grace Adams's Current Company Details
Custimony

Custimony

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Experienced Customer Service Executive | DevOps in the making | Tech4Dev | Women Techsters Bootcamp Cohort 2
Grace Adams Work Experience Details
  • Custimony
    Customer Advisor And Administrator
    Custimony Feb 2023 - Present
    Nigeria
    Delivering a fantastic service and offering guidance to ensure our customers are adequately satisfied
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  • Custimony
    Customer Advisor And Administrator
    Custimony Feb 2023 - Present
    Nigeria
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  • Amazon
    Order Fulfillment Associate
    Amazon Oct 2022 - May 2023
    Greater Manchester, England, United Kingdom
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  • Amazon
    Order Fulfillment Associate
    Amazon Oct 2022 - Jan 2023
    Greater Manchester, England, United Kingdom
    Processed orders by receiving, organizing, packaging, and shipping customer orders, and requisitions to determine items to be shipped for the fulfillment of orders and customer satisfaction.Work closely with the facility Management team to ensure company standards are met during the stocking and order processing.
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  • Gogo Global
    Customer Support/ Sales Representative
    Gogo Global Mar 2017 - Sep 2021
    Lagos State, Nigeria
    Provided efficient service delivery by responding to customers' requests, enquiries, and complaints via inbound phone calls and e-mails.Maintained a friendly attitude, poise, and positive demeanour when handling complaints and providing appropriate solutions to ensure satisfaction.Cold-called customers to up-sell/cross-sell products.
  • Pimav Nigeria
    Customer Service Representative
    Pimav Nigeria Mar 2015 - Feb 2017
    Lagos State, Nigeria
    Resolved clients' issues and queries through efficient communication and step-by-step solutions.Maintaining a positive, empathetic and professional attitude toward customers at all times.Developed and maintained courteous and effective working relationship.

Grace Adams Education Details

Frequently Asked Questions about Grace Adams

What company does Grace Adams work for?

Grace Adams works for Custimony

What is Grace Adams's role at the current company?

Grace Adams's current role is Experienced Customer Service Executive | DevOps in the making | Tech4Dev | Women Techsters Bootcamp Cohort 2.

What schools did Grace Adams attend?

Grace Adams attended Altschool Africa, Obafemi Awolowo University.

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