Customer Advisor And Administrator
CurrentDelivering a fantastic service and offering guidance to ensure our customers are adequately satisfied
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Grace Adams is listed as Experienced Customer Service Executive | DevOps in the making | Tech4Dev | Women Techsters Bootcamp Cohort 2 at Custimony, based in Manchester, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Grace Adams.
Grace Adams previously worked as Customer Advisor and Administrator at Custimony and Customer Advisor and Administrator at Custimony. Grace Adams holds Diploma, Cloud Engineering from Altschool Africa.
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I am a confident, reliable and enthusiastic customer service executive, with experience in the banking, logistics, retail sectors. I enjoy helping clients, customers and individuals, and solving any problem that they may have for effective delivery of outstanding service to enhance company profitability. I am a great communicator, over the phone, face to face, live chat and via email. I take an enthusiastic approach, combined with a friendly, genuine dedication to ensuring client’s satisfaction and retention.
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Nigeria
Delivering a fantastic service and offering guidance to ensure our customers are adequately satisfied
Greater Manchester, England, United Kingdom
Processed orders by receiving, organizing, packaging, and shipping customer orders, and requisitions to determine items to be shipped for the fulfillment of orders and customer satisfaction.Work closely with the facility Management team to ensure company standards are met during the stocking and order processing.
Lagos State, Nigeria
Provided efficient service delivery by responding to customers' requests, enquiries, and complaints via inbound phone calls and e-mails.Maintained a friendly attitude, poise, and positive demeanour when handling complaints and providing appropriate solutions to ensure satisfaction.Cold-called customers to up-sell/cross-sell products.
Lagos State, Nigeria
Resolved clients' issues and queries through efficient communication and step-by-step solutions.Maintaining a positive, empathetic and professional attitude toward customers at all times.Developed and maintained courteous and effective working relationship.
Activities and Societies: Lawn Tennis Red Cross Club
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Grace Adams works for Custimony.
Grace Adams is listed as Experienced Customer Service Executive | DevOps in the making | Tech4Dev | Women Techsters Bootcamp Cohort 2 at Custimony.
Grace Adams is based in Manchester, England, United Kingdom while working with Custimony.
Grace Adams has worked for Custimony, Amazon, Gogo Global, and Pimav Nigeria.
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Grace Adams holds Diploma, Cloud Engineering from Altschool Africa.
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