Grace Ann E. Email & Phone Number

Experienced Travel Retail Sales Supervisor with a demonstrated history of working in the airport retail industry. Works with the World's No.1 Single Airport Retailer-Dubai Duty Free with more than 2 Billion Dollars Sales Turn-over. Skilled in Customer Service, Planograms, Sales, Retail, and Shrinkage. Strong sales professional with a Bachelor in Cooperatives Management focused in Management from West Visayas State University. Tasks:*Implement strategies and techniques to drive sales, ensuring the set target is met/achieved in the area of assignment*Allocate Assistant Supervisors and Sales Assistants to relevant counters taking into account the needs of the business and matching individual skills to products.*Plan and delegate tasks in advance to ensure proper implementation of action plans.Motivate staff by showing appropriate appreciation and acknowledging positive results for action.*Nominate staff for recognition and reward programs.*Observe, monitor and evaluate employee performance to identify opportunities for coaching, take appropriate action and provide feedback.*Resolve customer complaints regarding sales and service and ensure high level of world class customer service is adhered to at all times.*Coach others to empower and develop them in their career.

Listed skills include Shrinkage, Leadership, Visual Merchandising, Stock Management, and 22 others.