Grace Atanacio Email & Phone Number

Alberta, Canada

Alberta/Manitoba

> Oversee and supervise operations of 19 restaurants - (combined sales totaling over $1.2 million average monthly, 1 Corporate owned, 18 Franchise owned) > Increased total district sales by an average of 15% on a monthly basis, by establishing customer loyalty, promoting brand equity and through the 100% implementation of quality standards> Increased the profitability of the Corporate owned restaurant by 2% average monthly basis - through implementation of cost management projects in the aspect of increasing productivity, food and paper cost> Improved achievement of quality ratings in Food, Vibe/Service and overall restaurant Cleanliness through consistent coaching and regular performance monitoring> Improved employee retention of individual restaurants through Franchisee coaching on people training, development and employee recognition> Trained 2 new Franchise Owners through strategic implementation of training plans> Facilitate 2 restaurant ownership change over in Calgary and Edmonton> Improved franchise relations through establishing open communication and thorough ROI presentation to encourage buy-in on a certain project

Calgary, Canada Area

> Turned around the store's sales performance and established a strong sales growth within 6 months after joining the company in 2012 - from (-12%) to 5%> Rallied to team the potential of in-store online sales which resulted to 17% contribution to total sales, store has the highest percentage of in-store online sales contribution in Alberta> Established consistency in store email collection, which made the store at the top 3 in the District> Established a strong business acumen training with Assistant Manager through weekly business review to maximize KPI performance> Built a strong relations with Home Builders and Stagers> Consistent 100% rating in Loss Prevention audits> Created a detailed training structure in the store and in the District - identified as the training manager in the District - Alberta, British Columbia and Saskatchewan>Improved employee moral and retention of the store team through empowerment, training and performance recognition - 5 out of 9 members are with 5 years tenure > Identified as the District's super user - recognized in the company as a point person to cascade to the district any new policies and procedures

Cebu, Philippines

> Oversee and supervise the operations of 8 fast food chain - combined sales totaling over $6.1 million annually> Increased the area sales by an average of 15% for straight 4 years, by establishing customer loyalty, promoting brand equity and through 100% implementation of quality standards> Increased the profitability of the area at an average rate of 10% for 4 years - through implementation of cost management projects in the aspect of labor cost, food and paper cost, rental negotiation> Increased the market share to 70/30 from 60/40 versus major competitor Mac Donald's - done through the implementation of attractive Local Store marketing Programs and consistent quality checks in food, service,cleanliness and condition of stores> Improved the involvement of the company in the local community by organizing community relation programs in a yearly basis> Developed 2 Store Managers being promoted to Area Managers in 2012> Opened 2 new stores in the area through detailed Retail Trade Area study and Market Research> Organized a special working group in the district to ensure continuous improvement of the business - People, Sales, Profit and Process> Consistently received the annual Presidential Awards for Performance Excellence

Master'S Degree, Business/Commerce, General

Bachelor Of Arts - Ba, Ba Mass Communication