• Mastered details of menu offerings, including food and beverage selections to quickly respond to customer questions and promote clarity of ingredient availability • Communicated orders and special requests between guests and the kitchen to abide by food sensitivities, allergies, and preferences allowing for transparency of guest needs and higher satisfaction rates • Operated with flexibility under high-pressure situations and modified service to customer needs with a positive… Show more • Mastered details of menu offerings, including food and beverage selections to quickly respond to customer questions and promote clarity of ingredient availability • Communicated orders and special requests between guests and the kitchen to abide by food sensitivities, allergies, and preferences allowing for transparency of guest needs and higher satisfaction rates • Operated with flexibility under high-pressure situations and modified service to customer needs with a positive attitude Show less

• Executed an Immunology Advisory Board for key Lilly stakeholders and healthcare practitioners, fostering collaboration and strategic decision-making • Led the transition of data for 400+ annual congresses to a new database, enhancing operational efficiency and improving team collaboration• Optimized and maintained internal and external SharePoint sites for the team, ensuring seamless functionality and improved experience for business partners

• Directed a 25-member council with individual program specializations through weekly meetings, fostering a culture of leadership and personal growth among its constituents and ensuring successful execution of engagement events • Demonstrated adeptness in strategic planning and time management, orchestrating a comprehensive calendar of events, activities, and programs for the fraternity forecasting six months in advance• Liaised with national fraternity advisors, ensuring alignment of… Show more • Directed a 25-member council with individual program specializations through weekly meetings, fostering a culture of leadership and personal growth among its constituents and ensuring successful execution of engagement events • Demonstrated adeptness in strategic planning and time management, orchestrating a comprehensive calendar of events, activities, and programs for the fraternity forecasting six months in advance• Liaised with national fraternity advisors, ensuring alignment of chapter events with core national fraternity values Show less

• Managed financials averaging $4,000 weekly to analyze restaurant profitability while optimizing inventory expenses and advertising budgets, resulting in an increase of profits by 19% • Organized weekend promotional activities through community outreach initiatives, including live musician events to increase foot traffic and support local bands, resulting in 30% new customers and a profit increase of $1,000 per concert• Implemented standardized task flows, strategic hiring, health and… Show more • Managed financials averaging $4,000 weekly to analyze restaurant profitability while optimizing inventory expenses and advertising budgets, resulting in an increase of profits by 19% • Organized weekend promotional activities through community outreach initiatives, including live musician events to increase foot traffic and support local bands, resulting in 30% new customers and a profit increase of $1,000 per concert• Implemented standardized task flows, strategic hiring, health and sanitation standards, and organizational management systems to increase operational efficiency and reduce queue time to 3 minutes per customer• Promoted company offerings and special events through management of brand social media, resulting in a 200% increase in engagement across all platforms Show less