Grace Borges Email & Phone Number

Midvale, Ut, Us

• Full stack development with VueJS and Django.

• Full stack development with JavaScript and Python using Ember frameworks.• Helping customers with support items like removing channels, updating feeds, password resets, etc.• MySQL experience working through the database every day for various tasks and reports.• Worked on new features for our website going through the complete development process.• Used resources such as github, slack, and sprint planning on jira.

San Francisco, California, Us

• Actively meeting goals set with manager.• Implementing different ways to help other tellers reach their goals.• Consistently building loyal customer relationships, and proactively help them reach their financial needs.• Successfully maintaining a cash drawer, including taking in and giving out cash and balancing.• Following policies and procedures to help minimize risk.

Minneapolis, Mn, Us

• Greet customers entering the store to ascertain what each customer wants or needs.• Answer high volume of calls each day and address customer inquiries, concerns, and solving problems. • Provide an elevated customer experience by addressing customer concerns, demonstrating empathy and resolving problems.• Maintain cleanliness and presentation of stock room and production floor. • Recipient of multiple positive reviews acknowledging dedication to excellent customer service. • Communicate store initiatives and promotions, such as the Target Red Card, to generate return business. • Assist in the store remodeling project.

Us

• Greet, register and assign rooms to guests of the resort. • Make and confirm reservations using a multi-line phone system. • Post charges for rooms, food, and services, compute bills, collect payments, and make changes for guests.• Resolve service related problems in a timely manner. • Audit and balance reports from each area of the resort.

• Supervise the production activities of up to 15 staff members at a time and train new employees. • Defuse volatile customer situations calmly and courteously. • Prepare food items and set up and service special events. • Maintain preparation and service areas in sanitary condition.

Bachelor Of Science - Bs, Computer Science

Associate Of Applied Science, Computer Science

Associates Of Science