Grace Brown Email & Phone Number

Boone, North Carolina, United States

Foster strong business relationships with existing and prospective customers (insurance agents)Meet or exceed territory objectives for each product category and in target accounts; meet or exceed territory market share objectivesDevelop and implement with Leader's approval, marketing growth strategiesDevelop robust knowledge of all product lines/services, including industry trends, competition, and new opportunitiesProvide high quality assistance to existing customers Track & monitor customer engagements through digital systems Develop in-depth knowledge of JSA's website agent resources in order to educate and assist customers using the websiteGenerate new customers through conventions, campaigns, meetings, emails, conferences, etc.Improve performance of business through thorough understanding of agency/industry demandsAttend conventions/expos/trade showsContact and meet potential clients on a regular basis for new opportunitiesDevelop and maintain positive relationships with existing agencies/clients for repeat business

Denver, Colorado, United States

Designed and implemented a comprehensive job readiness course tailored to the unique needs of refugee clients, covering essential topics such as resume building, interview preparation, and workplace etiquette.Oversaw and managed the Job Development internship programFacilitated workshops and one-on-one sessions to equip refugees with the skills and confidence necessary to navigate the local job market successfully.Established partnerships with local businesses and employers to identify job opportunities suitable for refugee clients and negotiate placement agreements.Provided personalized career counseling and guidance to refugees, assisting them in setting achievable career goals and developing action plans to reach them.Conducted assessments to identify individual strengths, skills gaps, and barriers to employment, devising strategies to address them effectively.Acted as a liaison between refugee clients and potential employers, advocating for clients' needs and fostering positive relationships to facilitate successful placements.Maintained accurate records of client progress, employment outcomes, and employer feedback to measure program effectiveness and inform future initiatives.Collaborated with internal teams and community partners to coordinate support services such as language training, transportation assistance, and childcare to remove barriers to employment.Organized job fairs, networking events, and community outreach initiatives to raise awareness of refugee employment needs and foster connections within the community

Denver, Colorado, United States

Supervised and lead a team of Job Developers, Job Readiness Coordinators, Career Coaches, and interns at LFSRMOversaw data collection and management, ensuring accuracy and compliance with standardsConducted regular audits and file reporting in order to review and maintain a high-quality service deliveryProcessed financial requests in coordination with company finance to ensure proper allocation of fundsMonitored expenditures and coordinated with the finance department for accurate financial trackingOversaw the provision of direct services, addressing client concerns and advocating for their needsBuilt and maintained relationships with community partners and stakeholdersEnsured compliance with laws, regulations, and agency policies, and prepared required reports

Denver, Colorado, United States

Conducted intake assessments to identify clients' skills, interests, and barriers to employment, tailoring coaching sessions to address individual needs.Facilitated English as a Second Language referrals through reaching out and building community partnerships with ESL providers.Entered data placements and managed Quality Assurance in the office's physical and online filing systemsCollaborated with team members to maintain accurate client records, track progress, and evaluate program effectiveness, contributing to continuous improvement initiative.

Boulder, Colorado, United States

Lead and assisted in the coordination of a team of approximately 25 servers, support staff, and kitchen staff during assigned shifts, ensuring smooth operations and exceptional customer service.Managed daily shift activities, including opening and closing procedures, staff assignments, completing shift notes, taking inventory, tip distribution and other task delegations, to maintain efficiency and quality standards.Provided leadership and direction to team members, offering guidance, training, and support to enhance their performance and professional development.Monitored inventory levels of beer taps and other supplies, communicating with management to restock as needed and minimize disruptions to service.Enforced compliance with company policies, procedures, and safety regulations, promoting a safe and respectful work environment for staff and patrons.Addressed customer inquiries, concerns, and complaints promptly and professionally, seeking resolution to ensure a positive dining experience.Conducted regular team meetings to communicate updates, discuss goals, and solicit feedback, fostering a collaborative and cohesive work environment.

Boulder, Colorado

Developed and delivered engaging Spanish language lessons tailored to elementary students' learning needs and cultural backgrounds.Implemented innovative teaching methods and resources to foster language acquisition, cultural appreciation, and global awareness.Established a supportive and inclusive classroom environment, promoting student participation, collaboration, and confidence in Spanish communication.Collaborated with colleagues, parents, and community partners to support student learning and advocate for the importance of language education in early childhood development

Boulder, Co

Enforced and upheld sorority policies and standards, ensuring members' adherence to organization values, codes of conduct, and house rules.Conducted regular inspections and audits of chapter facilities to maintain cleanliness, safety, and compliance with housing regulations.Organized educational programs and workshops on topics such as risk management, personal conduct, and community engagement to promote a positive sorority culture.Addressed disciplinary matters and resolved conflicts through fair and impartial processes, fostering accountability and accountability among members.