Grace Castro

Grace Castro Email and Phone Number

Senior Operations Manager @ Acquire Intelligence
Valenzuela, NCR, PH
Grace Castro's Location
Metro Manila, National Capital Region, Philippines, Philippines
Grace Castro's Contact Details

Grace Castro work email

Grace Castro personal email

About Grace Castro

Experienced Senior Manager with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Operations Management (Customer Service, Technical Support and Sales), Coaching, Data Analytics, Training Needs Analysis, and Contact Centers. Strong operations professional managing and has managed more than 400+ full time employees.

Grace Castro's Current Company Details
Acquire Intelligence

Acquire Intelligence

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Senior Operations Manager
Valenzuela, NCR, PH
Website:
acquire.ai
Employees:
7
Grace Castro Work Experience Details
  • Acquire Intelligence
    Senior Operations Manager
    Acquire Intelligence
    Valenzuela, Ncr, Ph
    View
  • Acquire Bpo
    Senior Operations Manager
    Acquire Bpo Apr 2016 - Present
    View
  • Sykes Enterprises, Incorporated
    Senior Account Manager
    Sykes Enterprises, Incorporated Apr 2013 - Apr 2016
    View
  • Acquire Bpo
    Operations Manager
    Acquire Bpo Jan 2010 - Apr 2013
    View
  • Acquire Bpo
    Program Manager
    Acquire Bpo Jan 2009 - Jan 2010
    View
  • Acquire Bpo
    Senior Trainer
    Acquire Bpo Jan 2008 - Jan 2009
    View
  • Acquire Bpo
    Sales Trainer
    Acquire Bpo Mar 2007 - Jan 2008
    View
  • Acquire Bpo
    Outbound Sales Representative
    Acquire Bpo Oct 2006 - Mar 2007
    View

Grace Castro Skills

Bpo Call Centers Outsourcing Contact Centers Team Management Customer Experience Customer Satisfaction Inbound Marketing Vendor Management Performance Management Management Telemarketing Process Improvement Customer Service Coaching Sla Call Center Talent Acquisition Employee Relations Operations Management Sourcing Service Delivery Recruiting Training Needs Analysis Call Center Development Employee Engagement

Grace Castro Education Details

  • Global School Of Technology
    Global School Of Technology

Frequently Asked Questions about Grace Castro

What company does Grace Castro work for?

Grace Castro works for Acquire Intelligence

What is Grace Castro's role at the current company?

Grace Castro's current role is Senior Operations Manager.

What is Grace Castro's email address?

Grace Castro's email address is gr****@****ail.com

What schools did Grace Castro attend?

Grace Castro attended Global School Of Technology.

What skills is Grace Castro known for?

Grace Castro has skills like Bpo, Call Centers, Outsourcing, Contact Centers, Team Management, Customer Experience, Customer Satisfaction, Inbound Marketing, Vendor Management, Performance Management, Management, Telemarketing.

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