Grace Chen Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Redmond, Washington, Us

Developed strategy and managed execution across the digital landscape. Amplified key MSUS narratives and initiatives, to expand the reach and impact of the MSUS collective voice.

Redmond, Washington, Us

(via JeffreyM Consulting)

Redmond, Washington, Us

Helped rebrand Microsoft store's brand tone and voice resulting in an 82% in engagements and exponential growth of team size and budget. Successfully launched and managed the team's first personalized creative program- collaborating with creative agency to achieve a share rate of 55%, engagement rate of 87%, and generating a total of 1,980 reactions across 44 pieces. Trained new Community Managers.

Redmond, Washington, Us

Developed comprehensive reports on a weekly and monthly basis to drive social content strategies. Crafted engaging copy for outbound posts on various social media platforms. Shifted negative customer perceptions, managed customer retention and sentiment, and amplified and boosted advocacy for Microsoft Stores.

Bellevue, Washington, Us

Refined Launch Consulting's marketing, positioning, and branding strategies to attract top talent. Presented a comprehensive RFP outlining vendor budgeting and allocation to the executive board and senior leadership team.

Noblesville, Indiana, Us

Led a team of 10 to organize events that fostered a sense of community and unity among 100 active members. Planned and executed three successful retreats for 50-60 attendees. Collaborated with other business organizations to expand Alpha Kappa Psi's network and connections reach.

Seattle, Washington , Us

Presented recommendations, proposals, and strategic growth plans to clients, aligning with their objectives, to drive results and help them reach their goals.

Developed marketing strategy plans for 3 non-profits to align with their objectives and achieve their missions. Designed effective marketing strategies that enable clients to reach desired audiences and adapt to shifting market conditions. Implemented key performance indicators and tracking systems to measure the impact of proposed recommendations on clients' objectives. Presented findings and recommendations to company directors on a quarterly basis.

Chicago, Il, Us

Crafted comprehensive English curriculums for local Taiwanese children in grades 1-2, incorporating in-class language instruction and diverse extracurricular offerings, such as sports, science, and art.

Drafted and evaluated credit approval reports, analyzing clients' financial standing to determine loan grant eligibility. Presented compelling findings to senior leadership to secure approval. Conducted thorough financial document analysis to screen loan and grant applicants, ensuring responsible lending decisions.

Boston, Ma, Us

Provided language, literacy, and social-emotional programming for preschool children from under-resourced communities and promote quality early learning for all children.

Sijhih City, Taipei County, Tw

Spearheaded the creation of the company's first product-price comparison program to boost marketing effectiveness. Conducted market research and delivered weekly reports to leadership on new product updates and press releases and competitive analysis. Represented the company at Computex 2012, showcasing top-rated products.

Bachelor Of Arts - Ba, Communications

High School Diploma