Brand management for non-profit organizations. - Content planning: Curate donor journey materials (EDM, DM, social media) for different client profile- Client servicing - Internal team management

Social page management - Identify and report on community trends & API changes - Advise client & internal team on social platform hygiene - Content planningDigital marketing- Working alongside with the marketing team on IG/FB ads implementationEvent Coverage - Plan out IG story content angle & copy - Hands-on execution Client Servicing- Manage and oversee effective dissemination of client information on social content and campaign briefs to the internal team.Clients I've worked with:- Samsung Malaysia- Garnier Malaysia- Multimedia University

1. Community Management- Proposed social media tonality that fits the brand's voice and approach- Plan and implement communication campaigns and strategies with the team- Respond to brands community in a timely manner- Monitor junior's work and advises the team on best community management approach 2. Insights & Reporting- Conducted research for pitch ideas- Keeping up with the latest social media updates- Analyse audience's sentiment for monthly social media reporting - Ideate on social content & campaign ideas for the brandClients I've worked with:- Delegated Community Manager for U Mobile- Formerly: Urbanscapes, Tiger Beer, Converse Malaysia and Singapore, Hong Leong Yamaha Motors, Tiffin Food Court, Genki diaper, ecoBrown's, etc.