Grace Condron Email & Phone Number

Dublin, Leinster, Ireland

Motorway Traffic Control Centre Assistant Manager and Tolling HR Management

Dublin Tunnel Control Building

Dublin, Leinster, Ireland

• My Duties:
• Control room: o Operations and monitoring using SCADA operating systems.o Supervising patrollers with daily duties.o Reporting technical faults and daily occurrences. o Daily and weekly maintenance checks.o Liaising.
• Toll control room:o Supervising staff with their daily duties.o Validating shift reports.o Balancing and checking.o Shift management.o Liaising with other departments and implementing actions and procedures.o.
• Motorway traffic control:o Proactive Management and reporting of Incidents as and when they happen.o Responding to planned events.o Call handling from MMaRC and all Emergency Roadside telephones (ERT’s) nationwide.o.
• Cash Office:o Counting and balancing toll and ACM cash.o Preparing lodgements.o Financial reporting. o Issuing bills.

Liffey Valley, Dublin

• My Duties:
• Customer service.
• Merchandising.
• General housekeeping.
• Working to meet targets.

County Dublin, Ireland

• My Duties:
• Team motivation.
• Staff performance reviews and appraisals.
• Cash lifts.
• Handling customer queries.
• Managing staff rosters.

Liffey Valley, Dublin

• My Duties:
• Cash handling.
• Customer service.
• General housekeeping.
• Customer queries/complaints.
• Processing exchanges and refunds.