* Provide operation support to the branch manager in handling customer accounts* Handle telephone calls,emails and quotation request of clients* Maintained and submitted documents to the Head Office for Auditing purposes* Disseminated changes in policies and procedures done by the Head office to he branch staff* Developed strategies and improved quality and quantity of the branch offices work* Generate quotation, job orders, brochure/catalog,minutes of the meeting,memorandums.* Interacts with Sales Team and Operation Team to synchronize execution of projects* Liaising with clients,suppliers/vendors via email or phone as and when needed.

* Provide operation support to the branch manager in handling customer accounts* Handle telephone calls,emails and purchased request of clients* Make calls on behalf of managers to communicate information to customers, to schedule appointments or to follow up on inquiries for sales concerns and deliveries.* Taking notes from the manager, sending memo letter to clients.* Responsible for providing proposals with appropriate pricing, discounting and knowledge on the product being presented.* Coordinates all orders and contracts to the personnel concerned including customer complaints. * Ensure to meet all customers order requirements.* Check daily sales transaction and monitor sales performance.* Responsible for collection of cash and checks from the customers and remitting the same amount to accounting department every reporting day.* Responsible for completing the daily itinerary report and calendar schedule as per directives of the Sales Department Head.

• Interviews and screens both rank and file and key position applicants• Schedules qualified applicants for interview with department heads• Conducts orientation to newly-hired employees• Receives and checks pre-employment requirements• Labels, arranges, manages 201 files• Encodes employee’s personal information to HRIS• In charge in assigning and deploying trainees’ to different departments• Handles training processes• Receives trainees’ evaluation form• Prepares trainees’ manual DTR every cut-off• Prepares and endorses employees’ SSS, PhilHealth, BIR and Pag-ibig documents to Payroll Department• Interviews resigning employees• Issues and processes clearances• Releases certificate of employment• And other administrative tasks

•Assist on Sales and Marketing Support Service of Bank of the Philippines Island by promoting , educate and guide customers or clients on the use of BPI Electronic Banking Channels on phone , mobile and internet•Explain the customer key service offerings and explain the enrollment procedure.•Encourage customers to use payment channels. Explain on how to pay bills, reload prepaid phone and mobile wallets. Encourage clients to regularly use 24/7 Channels•Assist clients in using BEA Express Assist (BEA Machine) •Offer relevant services based on client needs•Encourage, assist and guide customers in using BPI Cash Accepting Machine (CAM)•Monitor and submit number of clients using the new machine of BPI.