Grace J. Email & Phone Number

St Louis, Mo 63141, Mo, Us

• Conduct quality assurance and testing during new feature development and regression test cycles• Evaluate, recommend, and implement manual testing, API testing, analyze test data, and create test reports• Provide technical support and guidance in User Acceptance Testing in establishing test strategy,methodologies, test plans and test execution• Conduct investigations of software processes and troubleshoot anomalies and resolve or escalate applicationquality issues• Identify areas for process or user experience improvement and support improvement initiatives• Present UI demonstrations to internal and external stakeholders of completed product features• Provide internal training support of new product features and provide technical review of user guides• Elicit requirements through direct communications with product owner, stakeholders, and end users andthrough research of technical documentations• Partner with business leaders and other related teams to design, build, and deploy• Document and communicate business requirements and defects in the form of users stories with acceptancecriteria

Greenwood Village, Colorado, Us

• Collaborate with senior leadership, other business system analysts, developers, project managers, and end-users to develop and enhance business capabilities through erecruit, estaff365, mobile and web applications, and Quickbase.• Responsible for facilitating, managing, and testing development of new candidate portal website and two new mobile applications by working closely with 3rd party vendors, developers, and key users/leads in various departments using Agile and SDLC methodologies. • Identify opportunities for improvement, provide recommendations to business leaders, determine scope of solutions, and deliver solutions that meet business expectations.• Provide functional support of erecruit, estaff365, mobile and web applications, PeopleSoft, and Quickbase, including investigating and resolving complex user issues and inquiries.• Document requirements, functional specifications, interfaces, process & data flows for system enhancements and regulatory changes.• Assist project management for migration releases, regressions, implementations, performance and usability, and develop test plans for Quality Assurance (QA) and User Acceptance Testing (UAT) for delivery of work between the IT department and business areas.• Monitor project status to ensure timely completion and coordinate and conduct project status meetings internally and externally with 3rd party vendors to provide timely status reporting on active projects to stakeholders and management.• Manage user permissions, account access, and configurations in erecruit, estaff365, and Quickbase.

Greenwood Village, Colorado, Us

• Supervise the compliance coordinators team ensuring all internal and external regulations are met regarding background, drug screen, and employment documentation requirements.• Develop, implement, train, and manage the improvement of the business’s compliance with Form I-9 regulations by implementing the use of the First Advantage Guardian electronic Form I-9 platform which increased company compliance by 90%.• Assist business systems analysts and developers with the implementation and configuration of erecruit and estaff365 with the setup of web forms in estaff365, compliance requirements in erecruit, and identify and document new business processes for the system platform transition from PeopleSoft to erecruit and estaff365.• Implement of the Nursys e-notify product to monitor candidate license expiration and disciplines which helped reduce company risk of employing candidates with expired licenses by 50%.• Review, document, and implement departmental policies and procedures as it relates within and outside the Credentialing department.• Research and ensure business compliance with Federal and State employment regulations.• Review and process medical records and employment documents in compliance with business and client requirements.

St Budeaux, Gb

•Coordinate job action recruitment and travel opportunities•Consolidate and update employee data in PeopleSoft•Process registered nurse state licensure paperwork•Provide support in the logistics of recruiting and arranging travel for thousands of candidates

St Budeaux, Gb

•Recruit nurses for job actions and travel opportunities•Consolidate and update employee data in PeopleSoft•Basic administrative duties

Bachelor Of Science (Bs), Biology/Biological Sciences, General; Psychology

Master Of Science (Ms), Medical Sciences