• Working special events such as the Grand Prix, Melbourne Racing Carnival and private functions• Important service skills including handling a very high work load, attention to detail, adherence to health and safety standards and basic knowledge of cooking, equipment and coffee machines• Efficiency in handling tasks and adapting to new environments quickly as job settings vary each shift

• Ability to serve MCC customers professionally and competently• Attention to detail with set-up of cutlery and table décor before major functions • Time management and discipline with setting up multiple rooms in a given time frame• Working at major private and public company functions that can vary from 10-700 guests

• Blog dedicated to current trends in Digital Marketing updated every week • Addresses topics in a critical manner and encourages questions of discussion for other bloggers to participate

• Attention to detail, patience and time organisation in observing product sales tickets in local stores and recording them online• Personal skills, confidence and communication abilities to interact with people in promoting products• Taking note and being aware of the customer service and product delivery of different organisations in order to make a thorough analysis of their overall customer service

• Working with experienced marketers and organizational psychologists• Creating, interpreting and marketing a range of psychometric assessments published and distributed by Psych Press• Knowledge in marketing and HR assessment solutions • Planning and implementing a social media strategy through collating and creating posts• Tracking, measuring and reporting on the effectiveness of the social media plan • Assisting in the organization of e-newsletters, blog content and alert send outs to contacting clients directly to inform of new service updates or opportunities • Researching, recording and interpreting data to be informed of opportunities in key business areas• Capturing feedback and information from campaigns and liaising with other staff and interns to optimise marketing processes• Publishing my own blogs on the Psych Press website for clients to be informed of new research in the field

• Research involving out-of-home care in order to create a published report• Primary data analysis/problem identification/solution for vulnerable children requiring at home care options

• Working with registered psychologists in the application of learning assessment tools on primary school children • Developing marketing messages towards target market of primary school principals • Learning assessment tools efficiently and thoroughly and applying them to various participants• Adapting test style to fit the participants concentration, confidence and ability levels• Application of research methods to raw results• Effective communication between team members in collating results and analyzing data • Resolving complex problems using data through abstract thinking

- Cash handling - Fixing shelves and ensuring adequate placement of products- Ensured all financial items were accounted for, and organised according to store policy- Show initiative in resolving customer complaints which developed my communication skills and built my resilience- Showed flexibility through store layout design Achievements• Requested to be responsible for all ticketing in store, requiring extreme attention to detail and persistence

• Attention to detail, patience and time organisation in observing product sales tickets in local stores and recording them online• Personal skills, confidence and communication abilities to interact with people in promoting products• Taking note and being aware of the customer service and product delivery of different organisations in order to make a thorough analysis of their overall customer service

- Working in a fast-paced team environment, whilst still providing quality service- Communication and interpersonal skills developed through liaising with customers and staff- Listening and understanding customers. Responding to their complaints and queries with reasoning and patience- Persuasive language developed through upselling products to customers- Utilized planning skills to ensure all delegated tasks were completed by the closing of trade- Responsible for mentoring new staff when they started in the company and training them us as crew trainerAchievements• Recipient of Crew of the Quarter by management for consistency, reliability and positive contribution to the critical standards and operating procedures of Clifton Hill restaurant