Grace Ferrell Email & Phone Number

- Successfully perform manual testing of the web and mobile app;- Testing a mobile app applying ADB, Android Studio and Xcode tools to collect log files;- Using Chrome DevTools to check network errors, JavaScript errors;- Analyzing documentation and providing appropriate test coverage for testing new features;- Test system modifications including functional, UI, smoke, regression testing to prepare for implementation;- Bug logging and tracking through Jira, verifying bug fixes, following until resolved;- Collaborate with the software development and product management for test requirements clarifications to ensure effective testing procedures.

- Managed and maintained electronic health records within a healthcare setting using the following EMR systems: EPIC (ClinDoc, Ambulatory, Cadence/Prelude, ASAP, CPOE); CERNER (SurgiNet, Power Chart Inpatient/Ambulatory), MEDITECH EXPANSE;- Followed the implementation of EMR systems within healthcare facilities and ensured seamless integration with existing healthcare information systems;- Provided technical support to end-users, including physicians, nurses, and administrative staff;- Addressed user inquiries, troubleshooting issues, and providing guidance on system usage;- Implemented data quality assurance processes to identify and rectify discrepancies;- Collaborated with other healthcare entities to ensure interoperability between different health information systems and facilitated the exchange of patient data securely and efficiently;- Stayed informed about advancements in EMR technology and healthcare informatics, and proactively identified opportunities for system enhancement and process improvement.