Grace Foote Email and Phone Number

• Led the area in customer connection week over week by developing best in class customer service behaviors, achieving an 81.8 customer connection score• Consistently appeared on the area top 10 report for food UPH growth YOY%, achieving double digit food growth by managing waste and strategic investment in food• Supported the creation of our local Black Partner Network chapter, acting in a leadership capacity for the network.

• Made the area top 10 report for the first time in store history, driving to a 50 customer connection score by initiating culture change and capitalizing on opportunity• Successfully staffed and helped manage a high volume, complex Starbucks store, leveraging Deployment to maximize speed of service and drive sales

• Learned accounting principles through writing company checks and monitoring company finances • Recruited motivated, friendly, and coachable individuals to build a skilled staff, with the necessary availabilities • Heightened my attention to detail while working in a fast-paced environment, always careful to promote quality of product as top priority