Grace Gaines Email & Phone Number

• Schedules and maintains calendars for up to five departmental directors• Addresses and resolves incoming phone calls, email inquiries, and scheduling conflicts in a timely manner• Performs financial administration and payroll duties (i.e. expense reimbursement and payroll edits) • Prepares and disseminates detailed department minutes/agendas• Coordinates conference room scheduling and setup• Assists with development and maintenance of departmental intranet webpage• Provides support to management staff and team projects as needed• Provided interim support for departmental Vice President

Tucker, Georgia

• Gathered, logged, and coordinated documents and data for 70+ monthly closings• Trained and delegated tasks to interns and staff• Maintained and scheduled 50% of closing appointments• Managed and addressed high volume of incoming calls and 100+ emails daily• Provided clerical support to attorney and post-closing department• Effectively resolved broad variety of client- based issues• Provided high level customer service

Atlanta, Georgia

• Utilized new training programs, overhead reduction practices, and company policy to increase revenue by 25% annually• Supervised day-to-day operations, balanced daily revenues, and resolved guest concerns• Conducted interviews and coordinated training schedules for all new hires• Developed and implemented skill set training programs to ensure food quality and guest satisfaction

Master Of Business Administration - Mba

Bachelor'S Degree, Business Administration In Management