Product Development and Launch:• Played a pivotal role in building a non-medical transportation (NEMT) business catering to the unique needs of clients in theWorcester area. Led cross-functional teams, facilitated agile practices, and ensured the timely delivery of our NEMT service, resultingin an increase in accessibility to critical autism care services for families and individuals in the Worcester community. This initiativenot only addressed a vital need but also contributed to the startup's growth and mission of enhancing the quality of life forindividuals with autism.Agile methodology implementation:• Implemented agile methodologies and fostered a collaborative work environment that led to a 50% increase in staff retention. Bypromoting open communication, professional growth, and a sense of purpose in our team, we not only retained valuable talent butalso ensured continuity in delivering high-quality autism care services, positively impacting the lives of individuals and their families

Facilitating Scrum adoption:• Worked with two 4 person-teams to establish and streamline the Scrum framework within the organization.• Coached the core management team to foster strategic partnerships with both public and private entities to enhance the startup'svalue proposition, resulting in robust industry positioning.

Ensured the smooth running of the day-to-day operations of the program• Led recruitment operations including hiring - Created an environment where both current and future employees were happy• Supervised compliance audits to ensure accuracy and adherence to regulations - Responsible for the department's budget -Maintained required records in compliance with the MassHealth and State regulations, - Drove curriculum development - Oversawinstallation and maintenance of ISP and DHSP plans for all users - Led as liaison between parents and the State.