• Reconcile daily shipments to customers to ensure accurate billing for each customer account.• Invoice orders and track discrepancies. • Process customer and product complaints, RAs and general communication.• Import orders and confirm with transportation to ensure deliveries are timely and accurate.

• Ensure all waste manifests are in compliance with Title X, DOT, State, and OSHA regulations by devising and implementing a record retention system for all incoming customer service areas.• Reconcile daily weight and volume processed to ensure accurate billing for each customer account.• Process and accurately record all transactions for operations, maintenance, office, and outside projects, including capital expenditures.• Collaborate with Regional HR Partner and local management team to discern and resolve employee concerns.• Advises team members regarding benefits, deadlines, and all other company related policies and procedures.

• Collaborate with management team to create and implement company policies and procedures.• Managed the status of each project through all phases and personnel schedules continuously to ensure completion within projected time frames.• Processed orders, and assign each project to the most appropriate designer/programmer with defined steps needed to complete each phase. • Provided customer support through correspondence, conference calls, and education regarding website CMS systems.

• Directly managed and arranged over 75 weddings and events from initial consult through post event follow up.• Organized and directed business operations including financial policies, contracts, HR, and advertising.• Network with area vendors to provide up to date trends and affordable pricing for customers.• Provide full service concierge to customers to assist with planning, etiquette, budgeting, and creativity.