 Ensuring that all visitors have a positive experience by implementing and maintaining excellent customer service standards that are reflective of the brand and values of the Abbey Theatre. Coordinating and supervising the team across the full range of services – front of house, ticketing, membership, reception, bar, merchandise, events and guided backstage tours, in line with department standards

Citrix / Mace Macro- Ensuring the professional delivery of Facilities in the Dublin office, including during a period of large growth and refurbishment.- Managing tickets on the service portal, getting maintenance jobs done in timely manner.- Raising and receipting facilities purchase orders, internally and for client.- Keeping all documentation up to date for budgeting and invoicing.- Coordinating and covering Reception duties.- Space planning and updating staff moves… Show more Citrix / Mace Macro- Ensuring the professional delivery of Facilities in the Dublin office, including during a period of large growth and refurbishment.- Managing tickets on the service portal, getting maintenance jobs done in timely manner.- Raising and receipting facilities purchase orders, internally and for client.- Keeping all documentation up to date for budgeting and invoicing.- Coordinating and covering Reception duties.- Space planning and updating staff moves on the system. Coordinating ergonomics assessments and ordering recommended furniture and computer accessories to ensure all employees have a safe and comfortable workspace.- Liaising with Facilities Team and Management Team to coordinate high-profile visits, training days, and office events.- Active member of the office’s Green Team and Diversity Team. - Represented Citrix at the IDA Invest in Ireland Awards - Nominees for 'Commitment to Diversity' Show less

Citrix / Mace MacroReception and Office Coordination at Citrix Dublin Office:- Ensured a professional and welcoming Reception service for staff and visitors.- Provided office management support to the Citrix Facilities EMEA Team and office staff. - Managed deliveries, couriers, mail, lunches, taxis, Taxsaver travel cards, and other daily requests from management, employees and clients.

Provided print and online designs in a freelance capacity before taking my next formal full-time role. Jobs included: Choice Box fundraising organisation, BridgeTalk theatre company, The Undergraduate Journal, and more.

- Attracted high-quality submissions to the programme and grew that number by 15% each year : 5117 in 2015, 5514 in 2016 and 6380 in 2017 - Used social media platforms (Facebook, Twitter, Instagram, Snapchat) creatively to reach target market: third-level students - Managed Campus Ambassador team: student volunteers based in various institutions globally – tailored my communications and training to suit their country’s education system and offered remote support in their promotional… Show more - Attracted high-quality submissions to the programme and grew that number by 15% each year : 5117 in 2015, 5514 in 2016 and 6380 in 2017 - Used social media platforms (Facebook, Twitter, Instagram, Snapchat) creatively to reach target market: third-level students - Managed Campus Ambassador team: student volunteers based in various institutions globally – tailored my communications and training to suit their country’s education system and offered remote support in their promotional efforts - Coordinated phone call campaigns for registered students and university heads of department in approx. 150 affiliate institutions globally- Liaised with attendees, speakers and guests of the UA Global Summit, a 3-day conference for 150 top submitters - Designed and edited UA Today, the organisation’s quarterly publication- Designed The Undergraduate Journal, a printed publication of the 25 Gold Medal-winning essays Show less

Working breakfast and bar shifts in a busy hotel & pub.

Summer and part-time job during college

- Ireland's largest student-run outdoor theatre festival- Secured Irish Times as Media Partners- Coordinated all promotional and design output- Box office and crowd control duties

Coláiste Chamuis is a Gaeltacht summer course in Camus, Co. Galway. After attending as a student for 3 summers, in 2009 I was asked to return as a Cinnire (leader). I was shortly promoted to Príomh-Chinnire (head leader, similar to Head Girl). In my role as PC I acted as a liaison between the múinteoirí (teachers), cúntóirí (teaching assistants), cinnirí (student leader team) and the students. It was the ultimate training ground for becoming a leader, making Irish enjoyable for young people… Show more Coláiste Chamuis is a Gaeltacht summer course in Camus, Co. Galway. After attending as a student for 3 summers, in 2009 I was asked to return as a Cinnire (leader). I was shortly promoted to Príomh-Chinnire (head leader, similar to Head Girl). In my role as PC I acted as a liaison between the múinteoirí (teachers), cúntóirí (teaching assistants), cinnirí (student leader team) and the students. It was the ultimate training ground for becoming a leader, making Irish enjoyable for young people and inspiring in them a love and respect for its heritage. After the success of my course in 2009 I was delighted to be asked to return for the 2010 course. Show less