Grace (Heffner) Bish Email & Phone Number

Boston, Ma, Us

Wenham, Ma, Us

I build segmented communications and fundraising strategies that hit our institutional engagement and fundraising goals for our alumni community. In the last six months, I have working towards data management solutions, specifically in our Salesforce and our email marketing software, Campaign Monitor, which have increased the effectiveness of the above strategies. I have led our Development Operations team and College Communications Departments to integrate these systems, develop a marketing strategy based on segmented data, and teach our community how to use data to inform their email marketing. I have supported the institution's strategic programming efforts by innovating our fundraising campaign models based on industry research. An example of this can be seen in our annual peer-to-peer fundraiser, Clash of the Tartans, which surpassed our original fundraising goal by 160%.

Wenham, Ma, Us

• Audited donor program for successes and failures and implemented changes based on data feedback• Directed Partners Program for mid-level ($1,000-$25,000) donors. Includes qualification, acquisition, solicitation, and stewardship steps with targeted campaigns based on Salesforce data research (i.e. LYBUNTS, new/current, and prospect candidates).• Implemented efficient and effective fiscal year appeal schedule, with achieved goal of $250,000 raised annually in philanthropic support• Strategized support for annual Day of Giving with Salesforce data insight (giving history and audience cultivation)

I support the primary consultants of Edwards and Creson, LLC. by conducting campaign interviews with the employees of our clients and taking notes during feasibility study calls. These calls build partnerships with organizations and support their understanding of their staff resourcing, donor pipeline, and marketing practices to determine organizational health and campaign feasibility.

Malden, Massachusetts, Us

• Field candidate resumes through Jazz HR and phone screens• Managed full-cycle recruiting process• Built relationships with target agencies and institutions to ensure high recruitment opportunities• Ensured candidate qualifications and compatibility with school mission and charter

Malden, Massachusetts, Us

Maintained charter school requirements, rigor, and standards through classroom managementSupported Distance Learning Team by filming online history curriculum for 9th, 11th, and 12th grade World History, U.S. History, and International Baccalaureate programConnected with students and parents to support educational process

Cupertino, Ca, Us

• Taught 8-week accelerated Advanced Placement United States History preview class • Developed remote learning curriculum and syllabus based on 2020 AP Guidelines• Tutored 20 high school students 1:1 in writing historical arguments, studying primary source documents, and cross-analyzing historical events and their significance to contemporary sociopolitical issues

• Participated in leadership development team to build Art Close to Home - a traveling outdoor art exhibition celebrating local art created during self-isolation and quarantine of COVID-19• Wrote grants and applied for funding to support project launch• Implemented and executed fundraising campaign to rally support from community sponsors, individual donors, and previous visitors

Wenham, Ma, Us

• Cultivated multi-tier donor audience of 2,000 people through Campaign Monitor appeals with above-average click-rates and reads• Supported Major Gift Officers by preserving interpersonal communication with Board of Trustees and individual donors• Managed design and writing of Advancement publications including academic program proposals for $130 million campaign and annual stewardship reports for $100k-level donor audience of 50 people

Wenham, Ma, Us

• Cohort-based honors program at Gordon College based on academic excellence and strong leadership development• Studying personal strengths through CliftonStrengths programming and staff mentoring• Preparing for a life of service through cohort workshops, seminars, and retreats through four-year program

Wenham, Ma, Us

• Co-directed professional development conference with Dean of Student Success for 200 student attendees, 35 alumni guest speakers and panelists, and 1 invited keynote speaker to provide vision and practical resources for student career preparation• Oversaw a two-track schedule of 4 co-working labs, 12 professional sessions, and alumni networking session during day-long event for collaborative networking

Wenham, Ma, Us

• Planned and implemented of 250 events over 7 consecutive days for 500 students and their families, total attendance of 2,000 • Trained and managed a 75-person staff to create hospitable and collaborative environment for incoming students• Represented and coordinated among 50 campus offices/departments to schedule events

Wenham, Ma, Us

• Cared for floor of 10 to 15 young women• Provided companionship, guidance, and assistance where desired or needed• Completed weekly on-duty requirements (enforcing hall rules, resolving conflicts among residents, and maintaining restful environment)

Wenham, Ma, Us

• Created hospitable front desk office space through efficient and professional office communication on phone and Outlook• Engaged with students and parents over the phone and in-person to effectively alleviate anxieties and resolve complaints or concerns regarding student care, development, and living situations through quick critical thinking

Wenham, Ma, Us

• Prepared and organized, in advance, up to 200 student packets for bi-monthly Gordon College event days • Established relationships with students during the check-in process, residence hall tours, and transitional times between event programs to encourage them throughout their college search and decision-making process

Wenham, Ma, Us

• Coordinated Student Life programming for 500 students, including a residence hall move-in, faculty-student events, and introducing them to social life at Gordon College• Executed strategic plans to ensure a smooth transition for first year and transfer students

Wenham, Ma, Us

• Constructed and memorized facts and anecdotes that effectively communicate the institutional mission, statistics, and values of Gordon College for prospective students and their families