- Act as the local face of PopStroke, embodying and promoting the brand's vision and values- Build authentic relationships with community leaders, local organizations, and potential partners.- Organize and host in-store events such as "Open House" events, happy hours, and lunch breaks to introduce new guests and event clients to the venue- Engage in community canvassing and outreach- Participate in offsite activations at local events and other community gatherings to attract new guests- Partnering with the marketing team to capture and create content for digital marketing campaigns.- Maintain a strong presence in digital marketing efforts, optionally leveraging personal social media accounts to promote the brand and share event information- Report weekly outreach efforts, tracked community engagement, and ensured proper use of marketing collateral- Establishing and maintaining a strong network of community partners and local leaders, contributing to the growth and innovation of PopStroke

Drive revenue from events while managing diverse priorities for the Directors of Sales, Sales Managers, and On-Site Operations. Key responsibilities include:•Implementing corporate sales standards and executing them at the venue to achieve revenue targets •Qualifying leads through strategic prospecting and client research, resulting in higher conversion rates•Driving lead conversions by leveraging strong negotiation and communication skills•Developing, training, and creating resources related to CRM systems for improved sales tracking and customer relationship management•Managing payments in accordance with venue policies•Setting clear expectations with guests regarding venue policies (minimum spend, extensions, payment timelines) while utilizing consultative sales techniques to maximize guest satisfaction•Acting as a liaison between guests and internal teams to resolve event-related issues, maintaining a high level of client service and satisfaction•Detailing standard processes, such as admin and sales manager checklists, to streamline operations and ensure consistency

Created and implemented an effective QR code system, helping generate 984 5-star reviews within an 10-month period, representing 70.4% of the total reviews since venue opening.Experience and Value Selling TechniquesRole of Bartender and ServerProcessed $5,000+ in transactions per shift, including credit, debit, and cash payments.Delivered excellent recreational experiences for members and guests on and off the golf course.Maintained a hospitable demeanor to provide a premier experience for members and guests.Assessed events for overall success and provided feedback for future planning.Oversaw day-of execution for corporate eventsExecuted events with high standards of organization, service quality, and enthusiasm for client objectives.Maintained a clean, organized, and well-stocked bar area by managing inventory, cleaning surfaces, and replenishing ingredients.

Accurately handled customer scenarios and transactions in a friendly, fast paced environment, and ensured outstanding serviceMaintained a strong personality and a drive to succeed throughout each shift.Cooperated with coworkers and management to create a suitable customer experienc