Grace Jacob Email & Phone Number

- Contributed to the successful implementation of the recruitment and onboarding modules to the client during the UAT phases and Go-live. - Implemented macros and automation reports to ensure easier and faster UAT phases. - Conducted data validation during the data migration cycles, which yielded 98% to 100% accuracy in the data migrated.

Bengaluru, Karnataka, India

- Business Analysis, Business Development, Coordination and Support for Dealership network.- Highly specialised in creating reports for the Management team.- Technical Coordinator for Zoho CRM to support the Sales team in managing CRM activitieseffectively. Back-end troubleshooting.- Fluent in MS Excel & PowerPoint to handle data management, trend analysis & categorymanagement.- Conducted Excel training sessions for the benefit of the employees to work more efficiently in theirroles. Feedback score received is 3.7 out of 4.- Helped teams (Sales, Stores, Procurement & Application Engineering departments) in creatingtrackers & dasboards in Excel using formulas & macros.- Stakeholder management through supporting the Dealership business.- Work with global business units and corporate functions spread for process improvements & R&Ddevelopments to drive desired business outcomes for India & Middle East region.- Commercial management – budgeting, tracking of actuals vs. budget.- Analyse data and generate useful insights for decision making.

Bangalore Urban, Karnataka, India

- Business Analysis, Business Development, Coordination and Support for Export Business, ServiceBusiness, Aftermarket Business & Dealership network.- Technical Coordinator in managing Zoho CRM to support the Sales team in managing CRM activitieseffectively.- Conducted Excel training sessions for the benefit of the employees to work more efficiently in theirroles. Feedback score received is 3.5 out of 4.- Helped teams (Sales, Stores, Procurement & Application Engineering departments) in creatingtrackers & dasboards in Excel using formulas.- Stakeholder management through supporting the Dealership business.- Commercial management – budgeting, tracking of actuals vs. budget.- Analyse data and generate useful insights for decision making.

Bengaluru, Karnataka, India

Strategy and Implementation Analysis.

Bangalore Urban, Karnataka, India

- Supply chain management planning and forecasting analysis end to end. - Sales analysis and report creation for Supply Chain Management department, primarily focusing on the planning and forecasting of distribution of the raw materials and finished drugs. - Handling monthly, quarterly, half yearly and yearly sales analysis reports for the senior management and Board of Directors. - Coordinating with the SAP team on the efficiency of the report creation and maintenance.

Bengaluru Area, India

- Trained on analytics, machine learning, big data concepts, along with the tools used for analysis and insights - Hands on experience with real-time projects from clients on Market Distribution Analysis in Power BI

Bengaluru, Karnataka, India

- Managed Global process training academy.- Trained around 1500 employees ranging from New joiners to the Leadeship team, Cross-funcationteams, Onshore teams in USA, UK, Spain & France, and Offshore teams.- Managed technology transition from legacy to liquid data along with the onshore team, by mentoringoffshore team who were handling 15 clients across the verticals such as General Merchandise, Food,Non-Food, Pharma and Retail.- Was into Consumer behavior analysis and reporting to the clients based on their requirements acrossverticals.- Was a part of the Funatics team in organising the Olympics every year (sports activities)

Bengaluru, Karnataka, India

- Set up a Global process training academy for a client account in Market research and Analytics on data management using client based applications and MS Excel. From organizing to conducting to post training assessments to post training on-the-job performance monitoring. - Conducted trainings for the client teams across the globe as well.- Improved employee performance by 25% with the effectiveness of the trainings.- Increased the FPY of the new joiners withing 3 months of their joining.- Delivered training programs on the process, Advanced MS Excel application Usage Trainings,including evaluations for participants and publish results- Liaisoned with process owners, client teams & technology partners to get inputs and update Trainingcontent as and when required- Passionate towards Training delivery- Experience in handling trainings groups ranging from 3 to 30 people in each batch.- Excellent presentation skills for both classroom and online training sessions- Independent worker and adequate communication and interpersonal skills.- Experience in Software testing, Configuration, Development, Business Analysis, Project Managementfor the benefit of training the new joiners & mentoring the existing process user.- Was a part of the Funatics team in organising the Olympics every year (sports activities).

Bangalore Urban, Karnataka, India

- Managed data process management for 700+ syndicate clients with their annual data upgrading.- Handled new client setup to production in the data management process for one of the leading General Merchandise clients.- Was a part of the Funatics team in organising the Olympics every year (sports activities).- Represented the organisation in inter-corporate women's Cricket team.

Executive Pgdm, Marketing Management

Executive Program - Data Sciences To Decision Making, Analytics & Statistics

- The breakthrough and the use of Analytics in every sector, and the use of certain analytical tools were the key concepts. - Got a hands.

B.Com, Financial Management

Activities and Societies: Commerce Club and Literary & Cultural Activities Club (LCA). Represented college in various Commerce, Cultural.

Secondary, Commerce

Activities and Societies: Sports, Cultural and House ActivitiesA time of learning and memories. - Represented the school for sports.

High School