Technical Infrastructure Management:Oversee and manage the organization's technical infrastructure. Ensure that all technical systems are up and running smoothly to support business operations.Team Management:Supervise and lead a team of technical professionals, including system administrators, network engineers, and support staff.Set goals, allocate tasks, and provide guidance and mentoring to team members.Performance Monitoring and Optimization:Continuously… Show more Technical Infrastructure Management:Oversee and manage the organization's technical infrastructure. Ensure that all technical systems are up and running smoothly to support business operations.Team Management:Supervise and lead a team of technical professionals, including system administrators, network engineers, and support staff.Set goals, allocate tasks, and provide guidance and mentoring to team members.Performance Monitoring and Optimization:Continuously monitor the performance and availability of technical systems.Identify and address performance bottlenecks and optimize system performance.Security and Compliance:Implement security measures and best practices to protect the organization's data and infrastructure.Ensure compliance with relevant industry standards and regulationsIncident and Problem Management:Develop and maintain incident response plans and procedures.Budget and Resource Management:Manage the technical operations budget, including resource allocation and cost control.Make informed decisions regarding technology investments.Vendor and Stakeholder Management:Collaborate with technology vendors and service providers to ensure service level agreements are met.Communicate with internal stakeholders and business leaders to align technical operations with organizational goals.Disaster Recovery and Business Continuity:Develop and maintain disaster recovery plans to minimize downtime and data loss in case of emergencies.Ensure the organization's ability to continue operations during disruptions.Automation and Process Improvement:Identify opportunities for automation and process improvement to streamline operations and reduce manual effort.Implement and manage tools and technologies that enhance operational efficiencyDocumentation and Reporting:Maintain accurate documentation of the technical infrastructure, processes, and configurations.Generate reports and provide insights on system performance and operational KPIs. Show less

Founded and lead Ellecode Ltd, a female-owned tech company dedicated to creating human-centered software solutions.Spearheaded startup operations, including strategic planning, team building, and product development.Demonstrated strong leadership and management skills in driving company vision and objectives.Utilized WordPress for website development and management.

LoadRunner/Performance Center is a software testing tool from Micro Focus (known as HP LoadRunner/Performance Center). It is used to test applications, measuring system behaviour and performance under load. LoadRunner can simulate thousands of users concurrently using application software, recording and later analyzing the performance of key components of the application.(https://www.microfocus.com/en-us/products/loadrunner-professional/overview)• Load Runner Worldwide Support… Show more LoadRunner/Performance Center is a software testing tool from Micro Focus (known as HP LoadRunner/Performance Center). It is used to test applications, measuring system behaviour and performance under load. LoadRunner can simulate thousands of users concurrently using application software, recording and later analyzing the performance of key components of the application.(https://www.microfocus.com/en-us/products/loadrunner-professional/overview)• Load Runner Worldwide Support Engineer• Have deep/wide knowledge about software testing field: Citrix, SAP, .Net, Java, Ajax, ODBC, Oracle 2 Tier…• Daily tasks: Providing advanced technical support to customers. Creating reports, and knowledge base documents Show less

- In charge of Imatter online presence and website design & maintenance- Create content for the ongoing/past project- Edit videos & pictures for Imatter campaign and project- Manage Imatter social media accounts

UI/UX Design: Front-end designs aand responsible for creating the visual elements of the websites, including layout, color schemes, typography, and overall aesthetics. I work closely with UX designers to ensure a seamless and user-friendly experience. This involves wireframing, prototyping, and designing the user interface.

Requirements Gathering: Assist in gathering and documenting user requirements for new software or system development projects.System Design: Contribute to the design of information systems, software applications, or databases. Collaborate with senior designers and architects to create system architecture, data models, and user interfaces.Prototyping and Modeling: Create prototypes or models to visualize system design concepts. This is to help stakeholders understand… Show more Requirements Gathering: Assist in gathering and documenting user requirements for new software or system development projects.System Design: Contribute to the design of information systems, software applications, or databases. Collaborate with senior designers and architects to create system architecture, data models, and user interfaces.Prototyping and Modeling: Create prototypes or models to visualize system design concepts. This is to help stakeholders understand how the final product will look and function.Coding and Scripting: Writing code for specific features, scripting automation tasks, or assisting in software development. Show less