Key Contributions:. Defining project scope, objectives, and deliverables.. Allocating resources (both human and technical) to tasks based on skills and availability.. Building and leading cross-functional project teams.. Keeping stakeholders informed about project progress, milestones, and potential roadblocks.. Identifying potential risks and developing risk management plans.. Establishing quality standards and ensuring that project deliverables meet those standards.. Creating and managing the project budget, including tracking expenses and ensuring adherence to financial constraints.. Ensuring that the project remains aligned with its initial scope and objectives.. Understanding client/stakeholder needs and expectations.. Keeping detailed records of project activities, decisions, and milestones.. Addressing conflicts and issues that arise within the team or between stakeholders.. Ensuring a smooth project closure by conducting final reviews, documenting lessons learned, and transitioning deliverables.

Currently, I engage my services as a lecturer at the National Youth Service Institute of Business Studies where I teach students in accordance with the set curriculum.Key Contributions: • Overseeing all the training, testing, and evaluations and providing user training on new applications, software and equipment.• Successfully installing and configuring of computer hardware, operating systems and software applications.• Monitoring and evaluating computer systems to ensure they are working properly.• Ensuring optimal system operations by troubleshooting systems and network problems, providing diagnosis and solving the software and hardware issues.• Interpreting technical diagrams and written software and hardware user instructions to set up, identify problems, repair fault or set up operating systems.• Patching software and installed new versions to ensure security of systems and of stored data.• Developing and updating documented procedures and generating regular reports on IT related issues for future use.• Assessing the systems and carrying out regular hardware, software, network and operating system updates to ensure optimal output during usage.• Setting up and managing the organization’s user accounts which include Zoom, Google meet and Teams.• Procuring new and required hardware to ensure seamless operations and reduce breakdown of operations.

During my tenure as a consultant at SmartCode Technologies Limited, I managed the development of software for various financial institutions and tested their quality ensuring they were ready for the market.Key Contributions:• Supervised a team of IT support specialists in the running of projects and maintaining exemplary client service by offering competent support and timely issue resolution. • Planned and defined the scope of work and objectives to be met.• Managed IT team job schedules for all ICT projects ensuring seamless flow of operations.• Carried out project risk analysis, scalability and interoperability (reasonable and measurable objectives)• Developed cost estimates on all projects with regard to time estimates and resources on the projects.• Created the ISO 8583 Interface for Gulf African Bank, Fidelity Commercial Bank, First Community Bank – For KITS and mobile money solutions for Gulf African Bank, Fidelity Commercial Bank and Liberian Bank for Development and investment.• Involved in support and implementation of other various solutions which include but not limited to Internet banking – MSSQL as the database and Mobile Banking – Support for micro-services on SCAPI middleware.My Achievements:o Spearheading the development of ISO 8583 Interface for Gulf African Bank, Fidelity Commercial Bank, and First Community Bank using .NET and database development using MSSQL.o Developed Mobile Money solutions for financial institutions including Gulf African Bank and Liberian Bank for Development and Investment.o Spearheaded the development of a solution for instant card issuing for Liberian Bank for Development and Investment.o Pioneered the configuration of the new Microsoft SQL Server instances.o Prioritized writing clean, scalable code using C#, ASP.NET and MSSQLo Remodeled and improved the database backup and disaster recovery procedures, access security and database integrity, physical data storage design and data storage management.

During my tenure as a Software Tester and Quality Analyst at Granular IT, I was responsible for preparing budgets and performing software testing and quality assurance.Key Contributions: • Created detailed, comprehensive and well-structured test cases and test plans • Estimated, prioritized, planned and coordinated manual and automated testing activities in different environments: web and mobile.• Performed stress testing, performance testing, functional testing and scalability testing.• Designed, developed and executed automated test scripts using open source testing tools (Postman and Selenium)• Identified, recorded, documented thoroughly and tracked bugs • Performed thorough regression testing when bugs were resolved • Liaised with internal teams (developers and product managers) to identify system requirements • Monitored debugging process results• Troubleshot and solved problems with the system and wrote bug reports.• Provided quality assurance through the software testing life cycle.• Communicated findings of the tests to technical & non-technical colleagues.• Supervised a team of Technical QA specialists in the testing and documentation of projects, and maintained exemplary client service by offering competent support and timely issue resolution.• Grew and improved the quality of the IT department through training, coaching and proper team management.

While at Craft Silicon, I was a technical writer and documenting bearing the full charge and responsibilities for documenting developed software.Key Contributions:• Developed documentation (using Markdown and CS Code) and stored collected data throughout the software development life cycle (SDLC).• Utilized exceptional writing, editing, proofreading skills to produce accurate information and reports.• Prepared data flow diagrams and entity relationship diagrams using Visio to improve understanding on how the software works.• Computed and archived all the back-end procedures through the use of database stored procedures.• Analyzed and documented the development of various software using Markdown and CS Code. • Created technical and user documentation for a variety of projects and material, generating various documents as well as user manuals.• Collaborated with product and content experts, and built strong relationship with departmental members.• Explained technical ideas and projects in simple user-friendly terms for clients.

During my tenure as an office manager at Sportsman’s Arms Hotel, managed operational procedures at the office and managed filing systems.Key Contributions:• Ensured the integrity and availability of all hardware, server resources, systems, and key processes through keenly performing daily systems and verifying the timely completion of scheduled jobs such as backups.• Delivered efficient filing systems through ensuring all required file systems and system data were securely backed up, recovery tapes created and media recycled and sent off site as necessary.• Promoted quality security of information through promptly creating, changing, and deleting user accounts as requested.• Enhanced capacity planning through delivering on periodic performance.