Grace Kretschmer Tran Email & Phone Number

Denver, CO, US

Denver, CO, US

Product Manager for VA CMS

Colorado, United States

Denver, Colorado, United States

Led the implementation of the Family Application and Provider Portal for the new Universal Preschool Program. Over 4,000 applications were submitted in the first hour and 40,000 applications were submitted in the first four months, which exceeded the success criteria of 33,000 applications submitted in the first yearSupported hiring, oversaw the.

Office Of The City Clerk

Oversaw the development and implementation of both a new electronic filing system and an online payment system by partnering with outside vendors and project stakeholders to develop requirements for both systems, translate requirements to workflows and mockups, and testing and approving both systems before launchPartnered with an outside vendor and.

Office Of The City Clerk

Assisted with the procurement process of an online filing application vendor by researching and evaluating vendors and reviewing budget and contract documentation to ensure vendor fulfilled city clerk requirements Developed an in-house billing application to manage all lobbyist fees, email invoices, and export sales receiptsServed as lead point-of-contact.

Office Of The City Clerk

Administered the clerk’s document management system (eDocs)Developed large imports into eDocs through extracting, validating, and manipulating data and documents (Access, Excel, SQL)Researched new lobbyist requirements and developed a list of legal requirements for new systemTrained eDocs users on how to import, update, and search for documents

Teaching And Learning Services

Designed lesson plans and taught classes on information literacy and information retrievalCreated web and video guides (Drupal) for navigating specific software and library databases for studentsAnalyzed (Excel, NVivo) survey data to evaluate the effectiveness of information literacy classesMaintain and created the Teaching and Learning Services’ web pages.

Austin, Texas Area

Created training materials for a new content management system (Bloomfire)Developed the information architecture for Bloomfire and managed incoming posts and documentsResearched stakeholders and applied findings to a list of requirements for an upcoming City of Austin HackathonAnalyzed Bloomfire’s web analytics and visualizations to assess user engagement.

Austin, Texas Area

Managed and led activities for adults with developmental disabilitiesOrganized to the social mediaOrganized fundraising events, including coordinating with vendors, managing volunteers, and developing processes

Austin, Texas Area

Coordinated phone banks with cold calls for volunteer recruitmentTrained volunteers in campaigning computer technology and cold callingData entry for data collection and tracking of volunteers’ profiles

Master Of Library & Information Science (Mlis), 3.8

Bachelor Of Arts (B.A.), History, 3.60

Activities and Societies: Honor's College Cum Laude, Dean's List 2009-2013 Western European History