Grace Kuhn Email & Phone Number

Sacramento, California, United States

Lead all demand-generation tactic programs (social media, email, sms, and content) for our member-clients.

Sacramento, California, United States

Lead a team to execute various digital marketing tactics for our clients. • Manage social media managers, content writers, and other digital marketers who produce content or campaigns for our clients• Provide ongoing training to the Client Services and Business Development teams to encourage greater adoption of member services • Meet with clients to review the success of their digital marketing tactics Recent Successes • Grew social media revenue by 39%• Grew email marketing revenue by 74%• Launched 3 new marketing programs for our member-clients • Improved team efficiencies by 30%

Sacramento, California, United States

Maintained a social media presence for clients by producing engaging content on Facebook and Instagram. • Write, design, and distribute a high volume of social media posts for various clients • Collaborate with videographers to create industry-relevant video content • Research current trends and audience preferences • Analyze and report on organic social media efforts • Create educational materials for clients around social media best practices

Rocklin, California

Directed all digital and content marketing and managed the branding of multiple sub-brands across various marketing channels.● Published company press releases and communications.● Created all media for content marketing, managed social media accounts.● Wrote marketing letters and email templates to expand the visibility of insurance products.● Created landing pages for the company's lead generating assets.● Created department training tools.

Camas, Wa

Directed the vision for social media marketing campaigns and produced original content for videos, infographics, and other digital media. Generated new leads and maintained brand loyalty by managing social media and email retargeting campaigns.● Increased Facebook page likes by 72.5% in 2 years by improving brand awareness and engagement on social media.● Grew Instagram followers from 250 to over 4k and gained 1.5k YouTube subscribers in 2 years.● Coordinated local and online events and produced all digital and print marketing materials for the events.● Enhanced communication with staff by creating documentation and managed the company's information and website databases.● Successfully led a brand expansion and website rebuild as a project manager by implementing user feedback to improve the overall experience.● Liaison to stakeholders throughout all phases of the project, which included three sub-domains to represent the brand.

Portland, Oregon Area

Direct the team during shifts• place staff in roles based on skill level or strength • successfully manage break schedules with the ability to adapt to unforeseen periods of high traffic• provide real-time positive feedback and opportunities for growth to baristas• readjust and communicate team roles and expectations when a team member does not show for their shift • successfully resolve customer escalations in a way that preserves the dignity of the barista but honors the customer• follow up with feedback after a customer escalation or issue between peers Train new hires• Lead Barista Trainer• adjust training methods based on how the barista is responding to training • communicate expectations of success based on skill level and provide more challenging opportunities as they improve Lead Community Director for District (volunteer position)• initiate opportunities for the district to be involved in the community in a volunteer capacity • communicate opportunities to all stores in the district, coordinating sign-ups and pertinent information

Camas, Washington, United States

Head director of a program with over 300 children, 2 paid staff and 85+ volunteers. • Placed volunteers in positions based on skills and strengths • Helped develop technical and leadership skills of volunteers• Budgeted, organized, and lead various large-scale events each year • Lead various team training events each year• Coordinated volunteer team schedules• Responsible for widespread communication to parents• Produced 2 services every week • Prepared and delivered communication to congregants weekly