Grace Lin

Grace Lin Email and Phone Number

Product Manager, Payment Modernization @ Central 1
Vancouver, BC, CA
Grace Lin's Location
Greater Vancouver Metropolitan Area, Canada, Canada
Grace Lin's Contact Details

Grace Lin work email

Grace Lin personal email

n/a
About Grace Lin

Experienced Business leader with a demonstrated history of Operations Management, Business Analytics, and People Leadership in the financial industry, focusing on Payment product management and Strategies. Skilled in Management, Coaching, Customer Relationship Management, and Project delivery. Strong business management professional and a Certified Educator graduated from UBC and British Columbia Institute of Technology.

Grace Lin's Current Company Details
Central 1

Central 1

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Product Manager, Payment Modernization
Vancouver, BC, CA
Website:
central1.com
Employees:
769
Grace Lin Work Experience Details
  • Central 1
    Product Manager, Payment Modernization
    Central 1
    Vancouver, Bc, Ca
    View
  • Central 1
    Senior Product Owner Payments Modernization
    Central 1 Sep 2021 - Present
    Vancouver, Bc, Ca
    - Deliver the new Payment platform to meet the industry modernization standards outlined by Payments Canada and SWIFT: ISO20022 standard- Implement Payments Canada Lynx Releases for Wires: Enable the Credit Union system to send and receive ISO20022 message format while maintaining the SWIFT FIN message processing capabilities- Responsible for Payment product roadmap, product design & integration with current legacy payment channels- Collaborate with cross-functional teams and stakeholders to build user centric products- Work with vendors to achieve Central 1 payment product goals by participating in regular vendor review and engagement sessions for development timeline, bug triage, and product performance review- Plan for product enhancement/change management with regular stakeholder engagement and market research/analysis results
    View
  • Central 1
    Senior Business Analyst, Payments Modernization
    Central 1 Jul 2020 - Sep 2021
    Vancouver, Bc, Ca
    - Represent Central 1/Credit Union system in Lynx working groups at Payments Canada and lead the Central 1 training and test teams to successful milestones while adhering to the industry wide timeline.- Participate in various Payments Canada and SWIFT working groups and management groups to develop, review and endorse the project plans.- Work with various levels of management and cross functional departments to ensure successful system implementation with alignment to current and future Central 1 payment platforms.- SME for current Digital & Payment products and actively support in shaping and developing the future Central 1 payment platform and digital & payment solutions.
    View
  • Central 1
    Manager, Payment Operations
    Central 1 Oct 2016 - Jul 2020
    Vancouver, Bc, Ca
    Oversee the Electronic and Paper payment products and services. Provide leadership to payment operations teams with 4 team leads as direct reports and lead a department of 40+ FTE.Build and manage vendor and stakeholder relationships with a customer centric approach. Skilled at people leadership and talent development and attraction by practicing servant leadership and building employees' capabilities.Provide expert advice and actively participate in payment projects and product development as SME. Successful product launches/implementations: e-Transfer, Interac Online Payment, PaymentStream CRA Bill Payment, Cash Ordering system, Ficanex tunl service, Fiserv Exchange network launch, C2C node switching services on boarding. Payments Canada ACSS/USBE refresh project, Payments Modernization- AFT 3rd Exchange.
    View
  • Central 1
    Team Lead, Electronic Payment Operations
    Central 1 Feb 2009 - Oct 2016
    Vancouver, Bc, Ca
    View
  • Blueshore Financial
    Team Leader, Central Services Administration
    Blueshore Financial Sep 2007 - Feb 2009
    North Vancouver, Bc, Ca
    View
  • Blueshore Financial
    Central Services Administrator
    Blueshore Financial Dec 2004 - Sep 2007
    North Vancouver, Bc, Ca
    View
  • Td
    Sales And Service Administrator
    Td Sep 2003 - Dec 2004
    Toronto, Ontario, Ca
    View

Grace Lin Skills

Customer Service Employee Training Team Leadership Customer Satisfaction Coaching Human Resources Personnel Management Banking Operations Management Change Management Career Development Coaching Long Term Customer Relationships Office Administration Adult Education Credit Financial Services Requirements Analysis Risk Management Portfolio Management Business Analysis Customer Relationship Management Management Strategic Planning Hr Management Continuous Improvement Budget Management Payments Career Development Training And Development Intercultural Communication Strategic Leadership Qualified Teacher Business Operations Development Coaching Electronic Payments Cross Cultural Communication Skills Policies And Procedures Development

Grace Lin Education Details

  • The University Of British Columbia
    The University Of British Columbia
    K-12 / Adult Learning / Esl
  • British Columbia Institute Of Technology
    British Columbia Institute Of Technology
    Human Resources Management And Services
  • British Columbia Institute Of Technology
    British Columbia Institute Of Technology
    General
  • The University Of British Columbia
    The University Of British Columbia
    Interdisciplinary Studies: Language Major

Frequently Asked Questions about Grace Lin

What company does Grace Lin work for?

Grace Lin works for Central 1

What is Grace Lin's role at the current company?

Grace Lin's current role is Product Manager, Payment Modernization.

What is Grace Lin's email address?

Grace Lin's email address is gl****@****al1.com

What schools did Grace Lin attend?

Grace Lin attended The University Of British Columbia, British Columbia Institute Of Technology, British Columbia Institute Of Technology, The University Of British Columbia.

What are some of Grace Lin's interests?

Grace Lin has interest in Leadership, Coaching, Education, Training, Employee Development.

What skills is Grace Lin known for?

Grace Lin has skills like Customer Service, Employee Training, Team Leadership, Customer Satisfaction, Coaching, Human Resources, Personnel Management, Banking, Operations Management, Change Management, Career Development Coaching, Long Term Customer Relationships.

Who are Grace Lin's colleagues?

Grace Lin's colleagues are Christopher Stanwood, Tori Phillips, Kristian Medri, Rita El-Khoury, Marcelo Anderson, Mba, Ophelia D'souza, Vincent Lim.

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