Grace Mallory Email and Phone Number

Track, manage, and measure key engineering milestones from over 130 projects to enable leadership teams to hit critical business targets / goals.Disseminate design production information to leadership to provide insights and recommendations for operational decisions on a daily basis.Provide updates to Primavera P6, Ecosys and Buying Hub to support monthly leadership projections.Analyze productivity data from 4 vendor groups working within 6 HUT boundaries.Provide oversight of over 600 engineering deliverables.Adapt to ever-changing objectives and procedures to support the growth and success of the Denver expansion market by identifying and driving improvements in SOPs.Initiate market launch as part of the first consulting team in the Denver market.

Manage outreach events at all locations and support those events with the coordination of Natural Grocers products and marketing materials. Create new marketing materials for special events and promotions.

Manage customer service inquiries for 162 stores across the nation that relate to the Natural Grocers customer loyalty program, {N}Power.

Lead Produce Department in a high volume, high visibility natural food store whose mission is sustainable and affordable natural foods and supplements • Manage daily Produce Department orders, averaging $4,500/day. Ensure abundant supply of 125 items (SKU) on the sales floor and backstock. Maximize 100% organic produce inventory turnover while minimizing waste. • Set team member schedules for appropriate coverage: three daily shifts, seven days a week. Plan and delegate task completion for all team members.• Make item selections based on sales trends and customer understanding. Attract and engage customers with a variety of options. • Manage external relationships with vendors to guarantee constant supply of items. • Facilitate relationships with special interest customers (food banks, animal sanctuaries, home garden composting). • Lead weekly all-store meetings focused on elevated team morale and circulating information regarding promotions, policy changes, company goals, Covid-19 updates, etc. KPIs April 2020 – March 2021: • 18% sales growth YOY April 2020 – March 2021. • Balance waste and abundant product availability, keeping COGS at company goal of 75%. • 100% track record for meeting monthly department inspection goals.

Keep produce department fully stocked, organized, and aesthetic for customers. Support Produce Manager effectively where needed.Take inventory, submit orders, invoices, and credits successfully, and communicate with vendors.Delegate tasks to produce team and making sure they are being followed through on. Write schedules for the members of the department that benefits the individuals and the department.

Support store operations where needed.Use customer service skills to ensure guests have a good shopping experience by helping them throughout the store and checking them out at the cash register. Pursue increases in responsibilities to better support the store.

Volunteer run animal rescue organization that facilitates resolution of animal issues where I restructured information tracking system of animal medical records with Google Sheets to increase efficiency of shared information and resolved communication issues between unresponsive program participants and volunteers.

Interact with customers with knowledge about products and services and provide assistance in marketing development.

Part of the original staff that opened Alamo Drafthouse, Denton in June of 2018.

Organizing seating arrangements, accommodating guests' needs, and helping servers.

Acquired the skills to efficiently and break down and set up venues for events. Becoming an expert in hospitality by catering to guests and co-workers needs and managing professional events. Frequently receive positive customers reviews for service provided by myself and my co-workers.

Responsible for the wellbeing of children in my care. Created activities for children. Maintained a healthy relationship with the children and their parents.