Grace Mcpherson Email and Phone Number

Leading a team of 5 Account Executives focused on new logo acquisition and expansion in the Mid- market segment. Responsible for hiring, training, and setting the strategic vision.

Leading a team of 8 Account Executives focused on new logo acquisition and expansion in the SMB market. Responsible for hiring, training, and setting the strategic vision.Performance: Q1' 24-125% Team quota attainment | Number one closing team in AMER Q4' 23-110% Team quota attainment | Top 3 closing team in AMER | 2 representatives promoted up-segment Q3' 23-118% Team quota attainment | Top 5 closing team in AMER

Roles and responsibilities: * Coach, enabled, and led a team of 8 Business Development Representatives, supporting 24 Strategic Account Executives, to drive conversations & opportunity elopement within are strategic account base.* Personally working with our largest customers (10K+ employee size) to drive satisfaction and further engagement * Actively engaged in customer relationships to help drive a tops-down motion * Working with marketing on creating and executing campaigns.* Achieving monthly/quarterly quotas of pipeline and closed business.Performance: Q1' 22-103% Team quota attainment | Two representatives promoted to closing roles Q4' 22-96% Team quota attainment | Three representatives promoted to closing roles Q3' 22-102% Team quota attainment | One representative promoted to closing role Q2' 22- 119% Team quota attainment | Two representatives promoted to closing roles Q1' 22- 127% Team quota attainment | Three representatives promoted to closing roles Q4' 21- 104% Team quota attainment | Two representatives promoted to closing roles

Miro is the online collaborative whiteboarding platform enabling, 23 Million active users and 95% of the top Fortune 100 companies to empower their design, development, and engineering teams to align and innovate in a single platform in real time. Performance: Q3 2021- 176% Quota AttainmentQ2 2021- 123% Quota Attainment

Zendesk provides a customer service platform to bring together organizations and their customers. With 140,000+ clients & 300 million users across 184 countries, our beautifully simple approach enables you to listen, respond, and delight your customers and employees while implementing it in only a number of days or weeks.  Performance:-Q2 2020: Top representative out of 30 to close the highest amount of opportunities -Net new logo win rate 22% higher than the internal goal Achievements: -Customer-facing Zendesk webinar presenter -Sandler Sales Training Bronze Certification

Performance: -Q4 2019: 107% Quota Attainment -Apart from the original beta team whose success led to the growth of the business unit by nearly 3XJob Duties: -Become a product expert on Zendesk and conduct discovery calls, presentations, and demonstrations with prospects and current customers -Mastered and helped define a new hybrid role within Zendesk to build a pipeline of new business and upsell within the emerging small business unit-Representing sales by contributing to internal teams COMPASS, Women in Sales, and Culture Club

Performance: H1 2019- 134% Quota Attainment H2 2019- 117% Quota Attainment Achievements: -Highlighted within multiple Company-wide AMER QTD Updates as sourcing the first and second-largest deals for the AMER business unit -Effectively helped interview and train new hires on best practices, product knowledge, and sales processJob Duties: -A core member of the top Strategic business unit focused on landing and expanding business within Fortune 50 organizations -Generated new business opportunities to fuel Account Executives' pipeline-Worked closely with Account Executives to develop targeted lists, call strategies, and messaging to drive opportunities for new business and expansion growth -Conducted high-level conversations with Senior Executives within Fortune 50 organizations

Performance: H2 2018- 101% Quota Attainment Q1 2019- 227% Quota Attainment Achievements: -Team lead that trained 20 new hires on best practices, product knowledge, and sales process on the Inbound Team

Allied 100 LLC is a fast-growing, nationwide distributor of Automated External Defibrillators (AEDs) and related accessories. Headquartered in Madison Wisconsin, Allied 100 LLC is comprised of three major consumer brands: AED Superstore, Annuvia, and CardioReady.After joining Allied 100 LLC I assumed a role as an Account Manager and sales professional specializing in the implementation of emergency medical supplies. My daily responsibilities surround guiding individuals and facilities to the most effective all-inclusive medical program to best fit their needs.