As an Assistant Manager with a proven track record in leadership and operational management, I thrive in dynamic environments where I can leverage my expertise to propel teams towards success. With a passion for fostering collaboration, optimizing processes, and delivering exceptional customer experiences, I am committed to driving operational excellence in every facet of my role. As an assistant manager it is my duty to show the new employees the ropes of the business day to day operations. In addition, I managed to obtain a Hospitality certificate illustrating my dedication to the craft.
Casa Cerveza Restaurant
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Assistant ManagerCasa Cerveza Restaurant Aug 2018 - PresentStellenbosch, Western Cape, South Africa- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.- Correctly calculated inventory and ordered appropriate supplies.- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.- Carefully interviewed, selected, trained, and supervised staff.- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
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Foh WaitressLanzerac Hotel & Spa May 2016 - Jun 2018Stellenbosch, Western Cape, South Africa- Folded napkins and prepared silverware sets to provide adequate supply for host station.- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.- Maintained customer satisfaction by clarifying questions about orders and specialty items.- Kept server areas clean and stocked to increase efficiency while working tables. -
WaitressThe Stellenbosch Hotel Jan 2015 - Apr 2016Stellenbosch, Western Cape, South Africa- Remained calm and poised when dealing with difficult customers or during busy shifts.- Provided recommendations on menu items and upsold food and drinks to increase sales.- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.- Kept server areas clean and stocked to increase efficiency while working tables.
Frequently Asked Questions about Grace Melody Simbi
What company does Grace Melody Simbi work for?
Grace Melody Simbi works for Casa Cerveza Restaurant
What is Grace Melody Simbi's role at the current company?
Grace Melody Simbi's current role is Assistant Manager.
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