Grace Monroe

Grace Monroe Email and Phone Number

Inside Sales Specialist at GMS, LTD @ GLOBAL METAL SERVICES CO., LIMITED
Grace Monroe's Location
Chagrin Falls, Ohio, United States, United States
Grace Monroe's Contact Details

Grace Monroe work email

Grace Monroe personal email

n/a
About Grace Monroe

Experienced Logistics Manager with a demonstrated history of working in the retail industry. Background in Customer Service and sales. Skilled in Microsoft Word, Microsoft Excel, Sales, Team Building, Public Speaking, and Management.

Grace Monroe's Current Company Details
GLOBAL METAL SERVICES CO., LIMITED

Global Metal Services Co., Limited

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Inside Sales Specialist at GMS, LTD
Grace Monroe Work Experience Details
  • Global Metal Services Co., Limited
    Inside Sales Specialist
    Global Metal Services Co., Limited Mar 2023 - Present
  • Nordstrom
    Operations Manager
    Nordstrom Nov 2018 - Jun 2020
    •Lead, train and implement best practices for inventory management and fast quality fulfillment throughout the store to gain efficiencies and drive sales to provide a positive customer experience•Assist store leaders in ensuring departments maintain accurate inventory management and control shrinkage•Manage and support all facets of inventory management including Physical Inventory, Store Fulfillment and Divisional Inventory Standards•Develop relationships with both merchandising and store teams to effectively lead and integrate change that promotes customer driven initiatives•Create competitive advantage by identifying issues, resolutions and future opportunities•Aid in the development of an effective team of goal oriented employees that deliver outstanding service•Assist with financial aspects and budgets to drive efficiencies and continuous improvement within the store
  • Nordstrom
    Assistant Logistics Manager
    Nordstrom Aug 2016 - Nov 2018
    •Assist and lead best practices around the use of systems and tools to manage inventory, gain efficiencies and drive sales•Assist store leaders in ensuring departments maintain accurate inventory management and control shrinkage•Manage and support all facets of inventory management including Physical Inventory, Store Fulfillment and Divisional Inventory Standards•Develop relationships with both merchandising and store teams to effectively lead and integrate change that promotes customer driven initiatives•Create competitive advantage by identifying issues, resolutions and future opportunities•Aid in the development of an effective team of goal oriented employees that deliver outstanding service•Assist with financial aspects and budgets to drive efficiencies and continuous improvement within the store
  • Nordstrom
    Interim Logistics Manager
    Nordstrom Jan 2017 - Apr 2017
    Beachwood, Oh
  • Nordstrom
    Service Experience Specialist
    Nordstrom Oct 2014 - Aug 2016
    Beachwood, Ohio
    Be proficient in all digital tools and processes •Demonstrate expertise in all enhancements used in the customer’s experience and store environment•Build positive team relationships throughout the store to help inspire trust, teamwork, and influence behaviors to achieve desired results•Assist customers with a variety of transactions through a seamless and friendly experience•Defuse customer situations and provide resolution in a timely and effective manner•Understand and support all fulfillment processes •Demonstrate openness to change, including the ability to learn new technologies quickly and have the flexibility to adapt to new working environments
  • Nordstrom
    Interim Assistant Manager Of Pov, Petites, Encore
    Nordstrom Mar 2015 - Jun 2015
    Beachwood, Ohio
    Worked with Department Manager to maintain inventory, Helped run the sales floor, Worked with visual team to merchandise all floors, In charge of any sales or event preparation, came up with a working plan for annual inventory, Worked with sales associates on any customer issue or any issues that arose in the department, Manage sales employees daily stock assignments within the department
  • Nordstrom
    Assistant Manager Kids World
    Nordstrom Aug 2014 - Feb 2015
    Beachwood, Ohio
    Oversee a staff of 10, Schedule writing, maintain inventory, event and sales preparations, worked in close partnership with regional managers, In charge of annual Inventories, Provided support for sales associates in department
  • Nordstrom
    Future Nordstrom Leader
    Nordstrom Oct 2014 - Nov 2014
    Beachwood, Ohio
  • Nordstrom
    Sales Associate Kids Shoes
    Nordstrom Mar 2013 - Oct 2014
    Beachwood, Ohio
    Professionally handled all aspects of customer interface including returns, special ordering and personal shopping. Provided customers with an exceptional retail experience
  • Dj Wurdack
    Researcher
    Dj Wurdack Mar 2011 - Aug 2011
    Twinsburg, Ohio
    Independent Executive Search Consultant. Responsibilities included research, interviews and hiring
  • Netomat
    Quality Assurance- Intern
    Netomat May 2010 - Aug 2010
    New York, New York
    Tested custom client websites on mobile devices during beta testing. Became very knowledgeable of some of the top mobile device platforms. Worked in partnership with web developers
  • Coach
    Sales Associate
    Coach Nov 2009 - Jan 2010
    Beachwood, Ohio
    Interacted with customers and explained product use and functionality. Exceeded expectations of management with excellent customer service skills

Grace Monroe Skills

Microsoft Office Customer Service Leadership Public Speaking Inventory Management Sales Management Social Media Marketing Microsoft Excel Powerpoint Marketing Social Media Time Management Team Building Microsoft Word Training Teaching Customer Experience Continuous Improvement Teamwork Customer Driven Physical Inventory Schedule Writing Supply Chain Management Event Planning Communication High Sense Of Urgency Strategic Planning Customer Engagement Customer Support Customer Focused Service Interpersonal Skills

Grace Monroe Education Details

Frequently Asked Questions about Grace Monroe

What company does Grace Monroe work for?

Grace Monroe works for Global Metal Services Co., Limited

What is Grace Monroe's role at the current company?

Grace Monroe's current role is Inside Sales Specialist at GMS, LTD.

What is Grace Monroe's email address?

Grace Monroe's email address is gr****@****rom.com

What schools did Grace Monroe attend?

Grace Monroe attended Heidelberg University.

What skills is Grace Monroe known for?

Grace Monroe has skills like Microsoft Office, Customer Service, Leadership, Public Speaking, Inventory Management, Sales, Management, Social Media Marketing, Microsoft Excel, Powerpoint, Marketing, Social Media.

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