Grace Monroe Email & Phone Number

• Lead, train and implement best practices for inventory management and fast quality fulfillment throughout the store to gain efficiencies and drive sales to provide a positive customer experience
• Assist store leaders in ensuring departments maintain accurate inventory management and control shrinkage
• Manage and support all facets of inventory management including Physical Inventory, Store Fulfillment and Divisional Inventory Standards
• Develop relationships with both merchandising and store teams to effectively lead and integrate change that promotes customer driven initiatives
• Create competitive advantage by identifying issues, resolutions and future opportunities
• Aid in the development of an effective team of goal oriented employees that deliver outstanding service

• Assist and lead best practices around the use of systems and tools to manage inventory, gain efficiencies and drive sales
• Assist store leaders in ensuring departments maintain accurate inventory management and control shrinkage
• Manage and support all facets of inventory management including Physical Inventory, Store Fulfillment and Divisional Inventory Standards
• Develop relationships with both merchandising and store teams to effectively lead and integrate change that promotes customer driven initiatives
• Create competitive advantage by identifying issues, resolutions and future opportunities
• Aid in the development of an effective team of goal oriented employees that deliver outstanding service

Beachwood, OH

Beachwood, Ohio

• Be proficient in all digital tools and processes
• Demonstrate expertise in all enhancements used in the customer’s experience and store environment
• Build positive team relationships throughout the store to help inspire trust, teamwork, and influence behaviors to achieve desired results
• Assist customers with a variety of transactions through a seamless and friendly experience
• Defuse customer situations and provide resolution in a timely and effective manner
• Understand and support all fulfillment processes

Beachwood, Ohio

Worked with Department Manager to maintain inventory, Helped run the sales floor, Worked with visual team to merchandise all floors, In charge of any sales or event preparation, came up with a working plan for annual inventory, Worked with sales associates on any customer issue or any issues that arose in the department, Manage sales employees daily stock.

Beachwood, Ohio

Oversee a staff of 10, Schedule writing, maintain inventory, event and sales preparations, worked in close partnership with regional managers, In charge of annual Inventories, Provided support for sales associates in department

Beachwood, Ohio

Beachwood, Ohio

Professionally handled all aspects of customer interface including returns, special ordering and personal shopping. Provided customers with an exceptional retail experience

Twinsburg, Ohio

Independent Executive Search Consultant. Responsibilities included research, interviews and hiring

New York, New York

Tested custom client websites on mobile devices during beta testing. Became very knowledgeable of some of the top mobile device platforms. Worked in partnership with web developers

Beachwood, Ohio

Interacted with customers and explained product use and functionality. Exceeded expectations of management with excellent customer service skills